Hall,C; McCutcheon,H; Deuter,K; Matricciani, L. (2012)(26)26. Hall C, McCutcheon H, Deuter K, Matricciani L. Evaluating and improving a model of nursing care delivery: a process of partnership. Collegian. 2012;19(4):203-10. doi: http://doi.org/10.1016/j.colegn.2012.07.003.
http://doi.org/10.1016/j.colegn.2012.07....
|
To evaluate and improve the model of nursing care provided to patients in a general surgery ward through participatory action research in Australia. |
Qualitative |
Participatory Action Research: Written reports of observations by non-participants, focus groups, and reflective diary. |
Practice and behaviors; physical layout and infrastructure of the ward. |
Australian nurses point out that job satisfaction is linked to PCC, resulting in better cost-effectiveness and job satisfaction for the nursing team. |
Changing the focus from task-centered care to a more patient-centered care approach results in improvements in resource utilization, better cost-effectiveness, and job satisfaction for the nursing team |
Karlsson, A.C; Gunningberg, L; Bäckström, J; Pöder, U. (2019)(27)27. Karlsson AC, Gunningberg L, Bäckström J, Pöder U. Registered nurses’ perspectives of work satisfaction, patient safety and intention to stay - a double‐edged sword. J Nurs Manag. 2019;27(7):1359-65. doi: https://doi.org/10.1111/jonm.12816.
https://doi.org/10.1111/jonm.12816...
|
To describe job satisfaction in RNs, their intentions to remain in their current workplace and profession, and to explore patient safety in relation to these. |
Qualitative |
Semi-structured interviews on job satisfaction. |
Provides patient-centered care; work variability, but also control; do the work without interruption; team collaboration and communication; work environment and chance of renewal. |
The results suggest that nursing leadership can increase registered nurses' intentions to remain on the job, providing appreciation, a better work environment, skills development, and opportunities for a professional career. |
Although the profession is described as a positive challenge, work overload threatens both job satisfaction and patient safety. |
Alhalal, E; Alrashidi, L.M; Alanazi, A.N. (2020)(28)28. Alhalal E, Alrashidi LM, Alanazi AN. Predictors of patient‐centered care provision among nurses in acute care setting. J Nurs Manag. 2020;28(6):1400-9. doi: https://doi.org/10.1111/jonm.13100.
https://doi.org/10.1111/jonm.13100...
|
To evaluate predictors of patient-centered care service among nurses working in an acute care environment. |
Quantitative |
Quantitative Professional Quality of Life Scale version 5 (PROQOL5). |
Evaluation of positive and negative aspects. Positive: compassionate satisfaction; Negative: Compassion fatigue (burnout and secondary traumatic stress). |
The results of the study reveal that lower burnout, greater compassion, satisfaction and structural empowerment increase nurses' performance of PCC and their satisfaction. |
Patient-centered care is considered essential to achieving high-quality care. |
Boumans, N.; Landeweerd, J.; Visser, M. (2004)(29)29. Boumans NPG, Landeweerd JA, Visser M. Differentiated practice, patient-oriented care and quality of work in a hospital in the Netherlands. Scand J Caring Sci. 2004;18(1):37-48. doi: https://doi.org/10.1111/j.1471-6712.2004.00253.x.
https://doi.org/10.1111/j.1471-6712.2004...
|
To describe the relationship between differentiated practice, on the one hand, and patient-oriented care and quality of work, on the other. |
Quantitative |
Algorithm developed by the researchers. |
Satisfaction with supervisor, opportunities for promotion, quality care, contact with colleagues, contact with patients, opportunities for growth, clarity. |
Differences in patient-oriented care were found between the intervention and reference groups in the variables: patient assignment and use of the nursing process, but not in the task and communication variables. Regarding the quality of work, differences were found in: social support from the supervisor, socio-emotional leadership and health complaints. The rank order correlations between differentiated practice and patient-oriented care and between differentiated practice and work quality were not significant. |
No significant positive correlation was found between differentiated practice and patient-oriented care (although the values were clearly in the expected direction). In general, it is concluded that the study does not offer evidence that patient-oriented nursing would not be possible in a situation in which differentiated practice is used, possibly on the contrary. |
Chan,C.M.H; Ahmad,W.A.W; Yusof,M.DM; Ho,G.F; Krupat,E. (2015)(30)30. Chan CMH, Ahmad WAW, Yusof MM, Ho GF, Krupat E. Patient-centredness, job satisfaction and psychological distress: a brief survey comparing oncology nurses and doctors. Asian Pacific J Cancer Prev. 2015;16(16):6895-8. doi: http://doi.org/10.7314/apjcp.2015.16.16.6895.
http://doi.org/10.7314/apjcp.2015.16.16....
|
To compare levels of patient-centeredness, and job satisfaction and psychological distress among physicians and nurses in an oncology clinic in Malaysia. |
Quantitative |
Job Satisfaction Scale (JSS); |
JSS - patient care, overload, income, prestige, personal rewards, professional relationships, and general items. |
Although they had low levels of psychological distress and a high level of satisfaction, the nurses in this study had lower scores in relation to patient-centered attitudes when compared to physicians. |
There are clear differences in levels of patient-centeredness between physicians and nurses. Oncology nurses were less patient-centered than physicians in this sample |
| Bethel, S.; Ridder, J. (1994)(31)31. Bethel S, Rider J. Evaluating nursing practice satisfaction at what cost? Nurs Manage. 1994; 25(9):41-8.
|
To measure aspects of care before and after a work redesign pilot in two patient care units in a hospital. |
Quantitative |
Nursing Job Satisfaction Scale (NJSS); Work satisfaction Scale (WSS). |
NJSS - pleasure; quality of care; time to take care of someone. WSS - task requirements; Management; Interaction/cohesion; Professional. |
The study demonstrated a decrease in nurse satisfaction, except for task requirements (attributes related to patient care and administrative work). In addition, significant reductions in satisfaction for the administration and pleasure subscales were identified. |
The quality of care in the study units remained high in relation to the work redesign, demonstrating nurses' satisfaction in patient care and administrative work (roles) and dissatisfaction with the administration (political administration/leadership) and pleasure subscales. Roles were reassessed and the educational process strengthened. |
Patronis Jones, R.; Dougherty, M.; Martin, S. (1997)(32)32. Jones RA, Dougherty M, Martin S. Program evaluation of a unit reengineered for patient-focused care. Holist Nurs Pract. 1997;11(3):31-46. doi: http://doi.org/10.1097/00004650-199704000-00007.
http://doi.org/10.1097/00004650-19970400...
|
To determine how successful a job redesign project based on patient-focused care philosophy |
Quantitative |
Healthcare Attitude Research Program |
Organizational identification, work, material rewards (wage and benefits), overall administrative effectiveness, work efficiency, work associates, supervision administrative practices, work organization, performance and personal development, communication effectiveness, interdepartmental coordination and professional role. |
Nurses' satisfaction improved slightly from 1994 to 1995 (48% and 49%, respectively). Higher levels of satisfaction resulted from perceptions of physician relationships, leadership and supervisory practices, and staff-related nursing office practices. |
Patient-focused care is a viable care model in an age of shrinking resources and pressures to reduce costs. |
Roulin,M.J; Boul'ch,M.F; Merlani,P. (2012)(33)33. Roulin MJ, Boul’ch MF, Merlani P. Staff satisfaction between 2 models of care for the chronically critically ill. J Crit Care. 2012;27(4):426.e1-8. doi: http://doi.org/10.1016/j.jcrc.2011.12.019.
http://doi.org/10.1016/j.jcrc.2011.12.01...
|
To compare the levels of staff satisfaction between 2 models of care and identify the factors that influence it in relation to the care of patients with chronic critical disease in the ICU. |
Mixed |
Questionnaire developed by the researcher (18 closed items - 1st phase; Open questions - 2nd phase) |
Professional development, availability of information and team organization. |
Satisfaction was linked to the relationship with patients and their families. In both phases, dissatisfaction was linked to care overload. |
Strategies that promote professional development have the potential to increase staff satisfaction with regard to care for this group of patients. |
Bournes, D.; Ferguson-Paré, M. (2007)(3434. Bournes DA, Ferguson-Paré M. Human becoming and 80/20: an innovative professional development model for nurses. Nurs Sci Q. 2007;20(3):237-53. doi: https://doi.org/10.1177/0894318407303126.
https://doi.org/10.1177/0894318407303126...
) |
Evaluate the implementation of the 80/20 HBPCC model. |
Mixed |
Team Satisfaction of NRC+Picker Canada |
Individual commitment, career plan, quality of care, patient-centered care, communication, respect, recognition/compensation, teamwork, learning environment, work practices, physical and safety environment, work-life issues and factors that reduce work stress. |
Nurses’ satisfaction scores at the study unit were higher than those at other communities and teaching hospitals in Ontario. And the cost of providing patient-centered practice education was supported by higher nurse patient satisfaction scores, compensated by a reduction in sick time, overtime, and turnover. |
Patient-centered nursing theory has the ability to transform the work environment and the quality of service provided, benefiting both nurses and patients. |
Thumbnail
Thumbnail
Thumbnail
Source: The Joanna Briggs Institute, 2014.Legend: Greenindicates low risk of bias, yellow indicates unclear risk of bias, and red indicates high risk of bias. a) Risk of summary bias; b) Chart.
Source: