Analysis of the feasibility of reverse logistics in footwear production employing technologies RFID and Cloud Computing

Schreiber, Dusan; Sander, Silaine Carini; Becker, Vilson José

doi:10.5902/1983465972167

Dusan Schreiber E-mail: dusan@feevale.br

1 – Dusan Schreiber

Institution: University of Feevale

Novo Hamburgo, Rio Grande do Sul, Brazil

Doctor in Administration from UFRGS

Orcid: https://orcid.org/0000-0003-4258-4780

E-mail: dusan@feevale.br

Definition of research problem

Development of hypotheses or research questions (empirical studies)

Theoretical foundation / Literature review

Definition of methodological procedures

Analysis and interpretation of data

Critical revision of the manuscript

Manuscript writing

Universidade Feevale, Novo Hamburgo, RS, Brazil

http://orcid.org/0000-0003-4258-4780

Silaine Carini Sander E-mail: silaine.sander@gmail.com

2 – Silaine Carini Sander

Institution: University of Feevale

Novo Hamburgo, Rio Grande do Sul, Brazil

Master in Administration from Feevale

Orcid: https://orcid.org/0000-0001-7242-875X

E-mail: silaine.sander@gmail.com

Development of theoretical propositions (theoretical work)

Theoretical foundation / Literature review

Definition of methodological procedures

Data collection

Analysis and interpretation of data

Manuscript writing

Universidade Feevale, Novo Hamburgo, RS, Brazil

http://orcid.org/0000-0001-7242-875X

Vilson José Becker E-mail: vilson.becker@hotmail.com

3 – Vilson José Becker

Institution: University of Feevale

Novo Hamburgo, Rio Grande do Sul, Brazil

Graduated in Administration from Feevale

Orcid: https://orcid.org/0000-0002-5585-7779

E-mail: vilson.becker@hotmail.com

Definition of research problem

Development of hypotheses or research questions (empirical studies)

Theoretical foundation / Literature review

Definition of methodological procedures

Universidade Feevale, Novo Hamburgo, RS, Brazil

http://orcid.org/0000-0002-5585-7779

E-mail: dusan@feevale.br

E-mail: silaine.sander@gmail.com

E-mail: vilson.becker@hotmail.com

Conflict of Interest The authors have stated that there is no conflict of interest.

Edited by

Jordana Marques Kneipp

Respondents	Academic level	Current position in the company
E1	Financial Management	Administrative Supervisor
E2	Management Processes	Administrative Supervisor
E3	Production Engineering	Industrial Manager
E4	Administration	Administrative Supervisor
E5	Publicity and Advertising	Footwear Designer
E6	Administration	Administrative Supervisor
E7	Product Design	Designer
E8	Designer of Footwear	Designer
E9	Process and Quality Management	Process and Quality Manager
E10	Mechanical Engineer and Master in Generalist Engineering	Intern
E11	Economics with Emphasis on Projects and Business Psychology	Entrepreneur and CEO of the company

Source	Empirical evidences	Theoretical background
Interview E3 + Production sector records	The Alfa company already uses cloud computing technology, but could expand to all units of the company by interconnecting and automating the databases.	CGEE ( 2020Centro de Gestão e Estudos Estratégicos. (2020). Lei de Informática: resultados, desafios e oportunidades para o setor de TIC no Brasil. Contribuições ao aprimoramento da política para o setor de TIC no Brasil (Vol. 2). Brasília, DF: CGEE. Retrieved from https://www.cgee.org.br/documents/10195/734063/CGEE_Lei_Info_vol2-contribuicoes.pdf/b283f134-75a4-4506-ab1d-74699b5215ac?version=1.0 https://www.cgee.org.br/documents/10195/... ); Liu et al. ( 2011Liu, F., Tong, J., Mao, J., Bohn, R. B., Messina, J. V., Badger, M. L., & Leaf, D. M. (2011). NIST cloud computing reference architecture. Gaithersburg, MD: NIST Publications. doi: https://doi.org/10.6028/NIST.SP.500-292 https://doi.org/10.6028/NIST.SP.500-292... ); Oztemel and Gursev ( 2020Oztemel, E., & Gursev, S. (2020). Literature review of Industry 4.0 and related technologies. Journal of Intelligent Manufacturing, 31(1), 127-182. Retrieved from https://link-springer-com.ez47.periodicos.capes.gov.br/article/10.1007/s10845-018-1433-8 doi: https://doi-org.ez310.periodicos.capes.gov.br/10.1007/s10845-018-1433-8 https://link-springer-com.ez47.periodico... ); Vaquero et al. ( 2009Vaquero, L., Rodero-Merino, L., Caceres, J., & Lindner, M. (2009). A break in the clouds: Towards a cloud definition. ACM SIGCOMM Comput. Commun. Rev., 39(1), 50-55. Retrieved from https://dl.acm.org/doi/10.1145/1496091.1496100 doi: https://doi.org/10.1145/1496091.1496100. https://dl.acm.org/doi/10.1145/1496091.1... )
Interview E6 + Production sector records	Cloud computing can help to better understand the relationship between sustainability strategies in relation to data control and in relation to the return structure of products, focusing on cost reduction.	CGEE ( 2020Centro de Gestão e Estudos Estratégicos. (2020). Lei de Informática: resultados, desafios e oportunidades para o setor de TIC no Brasil. Contribuições ao aprimoramento da política para o setor de TIC no Brasil (Vol. 2). Brasília, DF: CGEE. Retrieved from https://www.cgee.org.br/documents/10195/734063/CGEE_Lei_Info_vol2-contribuicoes.pdf/b283f134-75a4-4506-ab1d-74699b5215ac?version=1.0 https://www.cgee.org.br/documents/10195/... ); Liu et al. ( 2011Liu, F., Tong, J., Mao, J., Bohn, R. B., Messina, J. V., Badger, M. L., & Leaf, D. M. (2011). NIST cloud computing reference architecture. Gaithersburg, MD: NIST Publications. doi: https://doi.org/10.6028/NIST.SP.500-292 https://doi.org/10.6028/NIST.SP.500-292... ); Oztemel and Gursev ( 2020Oztemel, E., & Gursev, S. (2020). Literature review of Industry 4.0 and related technologies. Journal of Intelligent Manufacturing, 31(1), 127-182. Retrieved from https://link-springer-com.ez47.periodicos.capes.gov.br/article/10.1007/s10845-018-1433-8 doi: https://doi-org.ez310.periodicos.capes.gov.br/10.1007/s10845-018-1433-8 https://link-springer-com.ez47.periodico... ); Sabi et al. ( 2016Sabi, H. M., Uzoka, F. M. E., Langmia, K., & Njeh, F. N. (2016). Conceptualizing a model for adoption of cloud computing in education. International Journal of Information Management, 36(2), 183-191. Retrieved from https://www.sciencedirect.com/science/article/pii/S0268401215001115 doi: https://doi.org/10.1016/j.ijinfomgt.2015.11.010 https://www.sciencedirect.com/science/ar... )
Interview E5 + Production sector records	It could help with the creation of a community environment, where consumers could know which companies or brands have the reverse logistics process.	CGEE ( 2020Centro de Gestão e Estudos Estratégicos. (2020). Lei de Informática: resultados, desafios e oportunidades para o setor de TIC no Brasil. Contribuições ao aprimoramento da política para o setor de TIC no Brasil (Vol. 2). Brasília, DF: CGEE. Retrieved from https://www.cgee.org.br/documents/10195/734063/CGEE_Lei_Info_vol2-contribuicoes.pdf/b283f134-75a4-4506-ab1d-74699b5215ac?version=1.0 https://www.cgee.org.br/documents/10195/... ); Liu et al. ( 2011Liu, F., Tong, J., Mao, J., Bohn, R. B., Messina, J. V., Badger, M. L., & Leaf, D. M. (2011). NIST cloud computing reference architecture. Gaithersburg, MD: NIST Publications. doi: https://doi.org/10.6028/NIST.SP.500-292 https://doi.org/10.6028/NIST.SP.500-292... ); Oztemel and Gursev ( 2020Oztemel, E., & Gursev, S. (2020). Literature review of Industry 4.0 and related technologies. Journal of Intelligent Manufacturing, 31(1), 127-182. Retrieved from https://link-springer-com.ez47.periodicos.capes.gov.br/article/10.1007/s10845-018-1433-8 doi: https://doi-org.ez310.periodicos.capes.gov.br/10.1007/s10845-018-1433-8 https://link-springer-com.ez47.periodico... ); Cheah et al. ( 2022Cheah, C. G., Chia, W. Y., Lai, S. F., Chew, K. W., Chia, S. R., & Show, P. L. (2022). Innovation designs of industry 4.0 based solid waste management: Machinery and digital circular economy. Environmental Research, 213. Retrieved from https://www.sciencedirect.com/science/article/pii/S001393512200946X?via%3Dihub . doi: https://doi.org/10.1016/j.envres.2022.113619 https://www.sciencedirect.com/science/ar... )
Interviews E7, E8 + Production sector records	This technology can contribute to data storage, recording and organizing information on a platform or software with product information, explaining the return process and sustainable origin.	CGEE ( 2020Centro de Gestão e Estudos Estratégicos. (2020). Lei de Informática: resultados, desafios e oportunidades para o setor de TIC no Brasil. Contribuições ao aprimoramento da política para o setor de TIC no Brasil (Vol. 2). Brasília, DF: CGEE. Retrieved from https://www.cgee.org.br/documents/10195/734063/CGEE_Lei_Info_vol2-contribuicoes.pdf/b283f134-75a4-4506-ab1d-74699b5215ac?version=1.0 https://www.cgee.org.br/documents/10195/... ); Liu et al. ( 2011Liu, F., Tong, J., Mao, J., Bohn, R. B., Messina, J. V., Badger, M. L., & Leaf, D. M. (2011). NIST cloud computing reference architecture. Gaithersburg, MD: NIST Publications. doi: https://doi.org/10.6028/NIST.SP.500-292 https://doi.org/10.6028/NIST.SP.500-292... ); Oztemel and Gursev ( 2020Oztemel, E., & Gursev, S. (2020). Literature review of Industry 4.0 and related technologies. Journal of Intelligent Manufacturing, 31(1), 127-182. Retrieved from https://link-springer-com.ez47.periodicos.capes.gov.br/article/10.1007/s10845-018-1433-8 doi: https://doi-org.ez310.periodicos.capes.gov.br/10.1007/s10845-018-1433-8 https://link-springer-com.ez47.periodico... ); Marchisotti et al. (2012)
Interviews E9, E10 + Production sector records	Cloud computing comprises SaaS, PaaS or IaaS (Software, Platform and Infrastructure as a Service) technologies that can be outsourced, leaving the company to decide how to manage its infrastructure internally or in the cloud.	CGEE ( 2020Centro de Gestão e Estudos Estratégicos. (2020). Lei de Informática: resultados, desafios e oportunidades para o setor de TIC no Brasil. Contribuições ao aprimoramento da política para o setor de TIC no Brasil (Vol. 2). Brasília, DF: CGEE. Retrieved from https://www.cgee.org.br/documents/10195/734063/CGEE_Lei_Info_vol2-contribuicoes.pdf/b283f134-75a4-4506-ab1d-74699b5215ac?version=1.0 https://www.cgee.org.br/documents/10195/... ); Liu et al. ( 2011Liu, F., Tong, J., Mao, J., Bohn, R. B., Messina, J. V., Badger, M. L., & Leaf, D. M. (2011). NIST cloud computing reference architecture. Gaithersburg, MD: NIST Publications. doi: https://doi.org/10.6028/NIST.SP.500-292 https://doi.org/10.6028/NIST.SP.500-292... ); Oztemel and Gursev ( 2020Oztemel, E., & Gursev, S. (2020). Literature review of Industry 4.0 and related technologies. Journal of Intelligent Manufacturing, 31(1), 127-182. Retrieved from https://link-springer-com.ez47.periodicos.capes.gov.br/article/10.1007/s10845-018-1433-8 doi: https://doi-org.ez310.periodicos.capes.gov.br/10.1007/s10845-018-1433-8 https://link-springer-com.ez47.periodico... ); Jia and Mo ( 2022Jia, L., & Mo, S. (2022). Research on the agile management system of workshop production resources. Journal of Physics: Conference Series, 2390. Retrieved from https://iopscience.iop.org/article/10.1088/1742-6596/2390/1/012064 doi: https://doi.org/10.1088/1742-6596/2390/1/012064 https://iopscience.iop.org/article/10.10... )
Interview E4 + Production sector records	This technology would increase the reliability of the information, by generating a history, in order to develop improvements in the process and avoid returns.	CGEE ( 2020Centro de Gestão e Estudos Estratégicos. (2020). Lei de Informática: resultados, desafios e oportunidades para o setor de TIC no Brasil. Contribuições ao aprimoramento da política para o setor de TIC no Brasil (Vol. 2). Brasília, DF: CGEE. Retrieved from https://www.cgee.org.br/documents/10195/734063/CGEE_Lei_Info_vol2-contribuicoes.pdf/b283f134-75a4-4506-ab1d-74699b5215ac?version=1.0 https://www.cgee.org.br/documents/10195/... ); Liu et al. ( 2011Liu, F., Tong, J., Mao, J., Bohn, R. B., Messina, J. V., Badger, M. L., & Leaf, D. M. (2011). NIST cloud computing reference architecture. Gaithersburg, MD: NIST Publications. doi: https://doi.org/10.6028/NIST.SP.500-292 https://doi.org/10.6028/NIST.SP.500-292... ); Oztemel and Gursev ( 2020Oztemel, E., & Gursev, S. (2020). Literature review of Industry 4.0 and related technologies. Journal of Intelligent Manufacturing, 31(1), 127-182. Retrieved from https://link-springer-com.ez47.periodicos.capes.gov.br/article/10.1007/s10845-018-1433-8 doi: https://doi-org.ez310.periodicos.capes.gov.br/10.1007/s10845-018-1433-8 https://link-springer-com.ez47.periodico... )
Interviews E1, E2, E11 + Production sector records	It would help in the storage of information, clarifying doubts about the components and their recycling methods, as well as their correct destination, thus having knowledge in a faster way, in addition to data protection.	CGEE ( 2020Centro de Gestão e Estudos Estratégicos. (2020). Lei de Informática: resultados, desafios e oportunidades para o setor de TIC no Brasil. Contribuições ao aprimoramento da política para o setor de TIC no Brasil (Vol. 2). Brasília, DF: CGEE. Retrieved from https://www.cgee.org.br/documents/10195/734063/CGEE_Lei_Info_vol2-contribuicoes.pdf/b283f134-75a4-4506-ab1d-74699b5215ac?version=1.0 https://www.cgee.org.br/documents/10195/... ); Liu et al. ( 2011Liu, F., Tong, J., Mao, J., Bohn, R. B., Messina, J. V., Badger, M. L., & Leaf, D. M. (2011). NIST cloud computing reference architecture. Gaithersburg, MD: NIST Publications. doi: https://doi.org/10.6028/NIST.SP.500-292 https://doi.org/10.6028/NIST.SP.500-292... ); Oztemel and Gursev ( 2020Oztemel, E., & Gursev, S. (2020). Literature review of Industry 4.0 and related technologies. Journal of Intelligent Manufacturing, 31(1), 127-182. Retrieved from https://link-springer-com.ez47.periodicos.capes.gov.br/article/10.1007/s10845-018-1433-8 doi: https://doi-org.ez310.periodicos.capes.gov.br/10.1007/s10845-018-1433-8 https://link-springer-com.ez47.periodico... ); Pacheco, Jung and Azambuja ( 2021Pacheco, D. A. J., Jung, C. F., & Azambuja, M. C. (2021). Towards industry 4.0 in practice: a novel RFID-based intelligent system for monitoring and optimisation of production systems. Journal of Intelligent Manufacturing, 34, 1165-1181. Retrieved from https://link.springer.com/article/10.1007/s10845-021-01840-w doi: https://doi.org/10.1007/s10845-021-01840-w https://link.springer.com/article/10.100... )

[1] E-mail: dusan@feevale.br

Brasil

Brasil

Analysis of the feasibility of reverse logistics in footwear production employing technologies RFID and Cloud Computing

Análise de viabilidade da logística reversa na produção de calçados por meio de RFID e Computação na Nuvem

ABSTRACT

Purpose:

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