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Trust in inter-organizational relationships: analysis of the biotechnology field

Trust has been highlighted as a vital for the accomplishment of more flexible and efficient partnerships - rather than coercive control instruments - mainly in organizational fields, which deal with innovation and frontier knowledge, like biotechnology. The article analyses the dynamics of trust in the developmental process of interorganizational relationship directed at researching and developing new products and/or services in human health biotechnology in Brazilian companies. Analysis of the cases identified trust as vitally important for the establishment of partnerships opening up two domains: interorganizational and interpersonal relationships, being the latter as more important.

Interorganizational relationship; trust; biotechnology; cooperation; technological development


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