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Can Internet Anxiety Affect Electronic Journals Usage? A Cross-Sectional Study with Iranian Postgraduate Dental Students

Abstract

Objective:

To investigate internet anxiety among the dentistry students at Kerman University of Medical Sciences and its relationship with electronic journals use.

Material and Methods:

In this cross-sectional study, all 72 postgraduate dental assistants at Dentistry School of Kerman University of Medical Sciences were considered. Internet anxiety questionnaire included demographic questions and questions measuring online journals use and the barriers of using. The data then analyzed using independent t-test and linear regression, with significance level set at 5%.

Results:

The use of printed books was reported by 78.2% of the sample while the use of electronic books was 45.8%. The use of atlas was 28.9%, while the use of indexes and abstracts was 57.2. The participants used online journals mostly for research (30.8%) and education (27.7%). The most important advantages of online journals were fast access (25.1%) and easy use (19.9%). To get informed about online journals contents, they mostly used search engines and online databases (79%). The most important criterion was indexing in Web of Science (20.8%). A significant relationship between Internet anxiety and academic year was detected (p<0.05) also increase in internet use significantly increased Internet anxiety (p=0.001). We suggested increasing the knowledge and skill of dental students with online resources toward decreasing the level of their Internet anxiety.

Conclusion:

A reverse relationship was observed between the academic year and internet anxiety, in other words, senior students were more anxious than the junior ones. This study did not ask about computer literacy, other studies have reported a negative relationship between computer literacy, Internet literacy and internet anxiety, so it is suggested to increase the knowledge and skill of students with computer, internet and online resources.

Keywords:
Computer Communication Networks; Internet; Periodical; Anxiety

Introduction

Internet has become a necessity of everyday life and presents a huge volume of information. It has also fundamentally changed the information search methods. Most of scientific information is electronically accessible and electronic resources have become popular as they bring information directly to the desktop through internet. Unique characteristics of Internet such as updated information, no time and place limitation, simplicity, low cost, anonymity of users has gained widespread acceptance [1[1] Mihmanchi B, Sheikhmoonesi F, Enayati T, Yazdani Charati J, Salari S, Fattahi S. The relationship between personality variables and Internet anxiety in students of Mazandaran University of Medical Sciences and Islamic Azad University in Sari in 2011. J Urmia Univ Med Sci 2013; 23(6):676-84.].

Internet grows not only in size but also in complexity [2[2] Valentino NA, Banks AJ, Hutchings VL, Davis AK. Selective exposure in the internet age: The interaction between anxiety and information utility. Politic Psychol 2009; 30(4):591-613. https://doi.org/10.1111/j.1467-9221.2009.00716.x
https://doi.org/10.1111/j.1467-9221.2009...
]. Although internet is widely used in education and students need to use it for various reasons, some students are reluctant and feel uncomfortable using it. Internet anxiety is the fear that an individual experience when using Internet [3[3] Presno C. Taking the byte out of internet anxiety: Instructional techniques that reduce computer/internet anxiety in the classroom. J Edu Com Res 1998; 18(2):147-61. https://doi.org/10.2190/ UY72-5TG8-0LT5-AU4L
https://doi.org/10.2190/ UY72-5TG8-0LT5-...
]. According to some authors, an irrational anticipation of apprehension evoked by the thought of using internet, which may result in avoiding or minimizing internet usage is "Internet Anxiety"[4[4] Joiner R, Gavin J, Duffield J, Brosnan M, Crook C, Durndell A, Maras P. Gender, internet identification, and internet anxiety: Correlates of internet use. Cyberpsychol Behav 2005; 8(4):371-8. https://doi.org/10.1089/cpb.2005.8.371
https://doi.org/10.1089/cpb.2005.8.371...
]. Four dimensions for internet anxiety were identified: internet terminology anxiety (because of jargons), net search anxiety (related to having problems limiting search results because of large amount of information), internet time delay anxiety (because of factors such as low connection speed) and general fear of internet failure (because of feeling that learning and navigating Internet does not match their capabilities) [3[3] Presno C. Taking the byte out of internet anxiety: Instructional techniques that reduce computer/internet anxiety in the classroom. J Edu Com Res 1998; 18(2):147-61. https://doi.org/10.2190/ UY72-5TG8-0LT5-AU4L
https://doi.org/10.2190/ UY72-5TG8-0LT5-...
].

Internet anxiety has been proved to influence internet use [5[5] Chou C. Incidences and correlates of internet anxiety among high school teachers in Taiwan. Comput Human Behav 2003; 19(6):731-49. https://doi.org/10.1016/S0747-5632(03)00010-4
https://doi.org/10.1016/S0747-5632(03)00...

[6] Joiner R, Gavin J, Brosnan M, Cromby J, Gregory H, Guiller J. Gender, Internet experience, internet identification, and internet anxiety: a ten-year followup. Cyberpsychol Behav Soc Netw 2012; 15(7):370-2. https://doi.org/10.1089/cyber.2012.0033
https://doi.org/10.1089/cyber.2012.0033...
-7[7] Joiner R, Brosnan M, Duffield J, Gavin J, Maras P. The relationship between internet identification, internet anxiety and internet use. Comput Human Behav 2007; 23(3):1408-20. https://doi.org/10.1016/j.chb.2005.03.002
https://doi.org/10.1016/j.chb.2005.03.00...
]. On the other hand, libraries spend a lot of money to prepare electronic resources for the faculty and students, while internet anxiety can negatively influence internet use and consequently electronic journals. Some studies have reported the negative relationship between internet anxiety and internet use [7[7] Joiner R, Brosnan M, Duffield J, Gavin J, Maras P. The relationship between internet identification, internet anxiety and internet use. Comput Human Behav 2007; 23(3):1408-20. https://doi.org/10.1016/j.chb.2005.03.002
https://doi.org/10.1016/j.chb.2005.03.00...
,8[8] Rezaei M, Shams A. correlates of internet anxiety among agricultural students in Zanjan Uinversity of Iran. J Edu Instruc Stud World 2014; 4(1):63-70.]. According to previous research, one student of 10 suffers from internet anxiety [9[9] Cowan BR, Vigentini L, Jack MA. Exploring the relationship between anxiety and usability evaluation-an online study of Internet and wiki anxiety. IADIS International Conference; Interfaces and Human Computer Interaction. Amsterdam 2008. p. 69-76.]. The relationship between internet identification, internet anxiety and internet use among 446 students (two universities in UK and one in Australia) was investigated. They found a significant and negative relationship between internet anxiety and internet use. There was also a significant and negative relationship between internet anxiety and internet identification. Males had a significantly higher internet identification score than females [7[7] Joiner R, Brosnan M, Duffield J, Gavin J, Maras P. The relationship between internet identification, internet anxiety and internet use. Comput Human Behav 2007; 23(3):1408-20. https://doi.org/10.1016/j.chb.2005.03.002
https://doi.org/10.1016/j.chb.2005.03.00...
].

The internet anxiety among Iranian students at Ferdowsi and Birjand Universities was explored. Of 236 graduate students at Master levels, 82.1% had internet anxiety less than average. No significant difference among means internet anxiety score among female and male students as well as students from various disciplines were found [10[10] Narmanji M, Nowkarizi M. Internet anxiety in information search process among graduate students at Ferdowsi and Birjand Universities. J Inform Proc Manag 2009; 25(1):111-29.]. Students at Shiraz University and Medical Shiraz University were studied for internet anxiety and it was demonstrated that the majority (73.8%) had internet anxiety lower than average. All the studies indicated that some people suffer from Internet anxiety and a positive relationship between internet anxiety and use has been proven [11[11] Khoshian N. The study of postgraduate students internet anxiety of Shiraz University & Shiraz Medical Science University in the process of information seeking. J Inform Sys Serv 2013; 2(4):43-56.].

Since journals are the main source of information, on the other hand, nowadays, about 96 percent of journals are in electronic format, so internet use is unavoidable, and since a positive relationship has been proven between internet anxiety and internet use, we investigated internet anxiety among the dentistry students at Kerman University of Medical Sciences and its relationship with electronic journals use. The students at Dentistry school experience research and have to write a thesis to be graduated. On the other hand, school library spends much money to provide information resources needed. Most of the required journals are in the electronic format. The findings of this study give some information about the internet anxiety among the dentistry students and some solutions can be considered by the managers and librarians to lower the internet anxiety and to increase e-journals' use.

Material and Methods

Study Design and Sample

This is a descriptive-analytical, cross-sectional study. All 72 postgraduate dental assistants at Dentistry School of Kerman University of Medical Sciences were considered. Non sampling was done.

Data Collection

Two questionnaires were anonymously distributed among the postgraduate dental students. Internet anxiety questionnaire consisted of 20 questions and its reliability (94%) and validity (96%) was measured previsouly [10[10] Narmanji M, Nowkarizi M. Internet anxiety in information search process among graduate students at Ferdowsi and Birjand Universities. J Inform Proc Manag 2009; 25(1):111-29.]. The other questionnaire consisted of some demographic questions (sex, age, major, academic year) and 7 more questions measuring online journals use and the barriers of using. The period of using the journals was year.

Data Analysis

Data were analyzed using IBM SPSS Statistics for Windows Software, version 21 (IBM Corp., Armonk, NY, USA). Descriptive statistics were used to calculate the absolute and relative frequencies and mean. Independent t-test and Linear Regression were used, with significance level set at 5%.

Ethical Aspects

This research was approved by the Ethics Research Committee of the Kerman University of Medical Sciences.

Results

Seventy-two postgraduate assistants participated and the majority was female (61.2%). The mean of age was 28.8 (minimum 27 years and maximum 47 years). According to Table 1], 39.1% of the participants was at the third academic year.

Table 1
Distribution of the sample according to demographic characteristics.

Online journals' use is presented in Table 2. The use of printed books (very high or high) was reported by 78.2% of the sample while the use of electronic books (very high or high) was 45.8%. For journals, online journals were used more than printed journals.

Table 2
Distribution of the sample according to the use of books and journals.

Regarding other sources of information, the use of atlas (very high or high) was 28.9%, while the use of indexes and abstracts (very high or high) was 57.2 (Table 3).

Table 3
Distribution of the sample according to the use of information resources.

The participants used online journals mostly for research (30.8%) and education (27.7%) (Table 4). The most important advantages of online journals were fast access (25.1%) and easy use (19.9%).

Table 4
Distribution of the sample according to reasons for use of online journals.

To get informed about online journals contents, they mostly used search engines and online databases (79%). The most important criterion was indexing in Web of Science/Journal Citation Reports (JCR) (20.8%). The most common frequency of use was weekly (47.2%), while one of the respondents used online journals annually. All had access to online journals and a large number of the respondents declared that they usually had access to online journals (54.2%). Although online journals were used more than printed form but 56.9% preferred to print papers for reading. More than half of the respondents preferred to have access to these online journals at home (59.1%). The most important barriers to online journals were limit access to online journals (46.5%) and low-speed Internet access (42.6).

Table 5
Criteria for selecting eletronic journals.

Table 6 indicates the internet anxiety among the respondents. A total of 34.7% of the participants stated that they felt calm when they thought about the internet.

Table 6
The respondents reply to Internet Anxiety Scale.

A total of 63.9% of the participants had moderate Internet anxiety, 29.2% low Internet anxiety and 2.8% had high Internet anxiety. The mean of Internet anxiety was lower (69.1) among females than males (72). No significant relationship was found between Internet anxiety and gender (p>0.05). There was no significant relationship between Internet anxiety and major (p>0.05). Linear regression indicated a significant relationship between Internet anxiety and academic year, so that as academic year increased, Internet anxiety also increased (p<0.05). Every one academic year increased, Internet anxiety increased 2.9 scores. Increase in Internet use significantly increased Internet anxiety (p=0.000).

Discussion

Internet anxiety was investigated among postgraduate dental assistants when using online journals. The mean of internet anxiety was about 70, while other studies revealed lower values [10[10] Narmanji M, Nowkarizi M. Internet anxiety in information search process among graduate students at Ferdowsi and Birjand Universities. J Inform Proc Manag 2009; 25(1):111-29.,11[11] Khoshian N. The study of postgraduate students internet anxiety of Shiraz University & Shiraz Medical Science University in the process of information seeking. J Inform Sys Serv 2013; 2(4):43-56.]. These two studies [5[5] Chou C. Incidences and correlates of internet anxiety among high school teachers in Taiwan. Comput Human Behav 2003; 19(6):731-49. https://doi.org/10.1016/S0747-5632(03)00010-4
https://doi.org/10.1016/S0747-5632(03)00...
,11[11] Khoshian N. The study of postgraduate students internet anxiety of Shiraz University & Shiraz Medical Science University in the process of information seeking. J Inform Sys Serv 2013; 2(4):43-56.] focused on internet anxiety among postgraduate students. Postgraduate students are more engaged in research and maybe that's why they had less anxiety. Internet anxiety was lower among undergraduate dentistry students at Kerman University of Medical Sciences [12[12] Montajab F, Torabi M. Effect of personality type on internet anxiety in Kerman dental school students (2015-2016). J Fund Appli Sci 2017; 9(1S):10. https://doi.org/10.4314/jfas.v9i1s.735
https://doi.org/10.4314/jfas.v9i1s.735...
].

A previous study showed that most of the students had Internet time delay anxiety, while 3 other forms of internet anxiety were seldom observed [13[13] Shamo E. University Students and the Internet: Information Seeking Study. [PhD Thesis]. Texas: University of North Texas; 2001.]. The rate of internet use and the major had important role in predicting internet anxiety [14[14] Ben Omran AI. Library anxiety and internet anxiety among graduate students of a major research university. [PhD Thesis]. Pittsburgh: University of Pittsburgh; 2001. Available at: https://www.learntechlib.org/p/129074/. [Accessed on January 23, 2018]
https://www.learntechlib.org/p/129074/...
]. A previous study compared first and second generation Digital Natives' attitudes towards and use of the Internet. The sample of first generation consisted of 558 students born after 1980 and surveyed in 2002. The sample of second generation consisted of a sample of 458 students born after 1993 and surveyed in 2012. Second generation had more positive attitudes towards the Internet and higher scores on the Internet Identification scale than the other group. They were less anxious with the Internet compared with first generation [15[15] Joiner R, Gavin J, Brosnan M, Cromby J, Gregory H, Guiller J, et al. Comparing first and second generation digital natives' Internet use, Internet anxiety, and Internet identification. Cyberpsychol Behav Soc Netw 2013; 16(7):549-52. https://doi.org/10.1089/cyber.2012.0526
https://doi.org/10.1089/cyber.2012.0526...
].

A previous research conducted to explore the Internet anxiety of 136 Taiwan high school and vocational high school teachers. He identified four aspects of Internet anxiety: Internet use, hardware construction, management of students' Internet-use, and learning computer-related skills and knowledge. Among these, respondents ranked anxiety over managing students' Internet-use as the highest problem. He also found out that female teachers had significantly higher Internet anxiety than did male teachers, and teachers' subject areas contributed significantly to the level of Internet anxiety. Computer-use hours per week and Internet-use hours per week has significant correlation with all four aspects of anxiety [5[5] Chou C. Incidences and correlates of internet anxiety among high school teachers in Taiwan. Comput Human Behav 2003; 19(6):731-49. https://doi.org/10.1016/S0747-5632(03)00010-4
https://doi.org/10.1016/S0747-5632(03)00...
]. The research studied the nature of the relationship between library anxiety and internet anxiety among graduate students of the University of Pittsburgh. According to the results, library anxiety and internet anxiety existed among the subjects of this study. Internet use frequency and major were significant in predicting internet anxiety [14[14] Ben Omran AI. Library anxiety and internet anxiety among graduate students of a major research university. [PhD Thesis]. Pittsburgh: University of Pittsburgh; 2001. Available at: https://www.learntechlib.org/p/129074/. [Accessed on January 23, 2018]
https://www.learntechlib.org/p/129074/...
].

There is a negative relationship between internet anxiety and age, perhaps that's why the dentistry undergraduate students at the Kerman University of Medical Sciences showed lower anxiety than the postgraduates. Internet anxiety is influenced by some personality characteristics. Mihmanchi et al found that of the five personality traits, neuroticism and consciousness could predict the probability of internetanxiety [1[1] Mihmanchi B, Sheikhmoonesi F, Enayati T, Yazdani Charati J, Salari S, Fattahi S. The relationship between personality variables and Internet anxiety in students of Mazandaran University of Medical Sciences and Islamic Azad University in Sari in 2011. J Urmia Univ Med Sci 2013; 23(6):676-84.]. The besides personality characteristics, beliefs and society supports affects internet anxiety. They concluded that providing useful resources and a supportive interface may decrease internet anxiety among the users [16[16] Thatcher JB, Loughry ML, Lim J, McKnight DH. Internet anxiety: An empirical study of the effects of personality, beliefs, and social support. Inform Manag 2007; 44(4):353-63. https://doi.org/10.1016/j.im.2006.11.007
https://doi.org/10.1016/j.im.2006.11.007...
].

The most used resources were printed books. It shows the students prefer printed textbooks yet. But online journals were used more than printed counterparts. This finding matches with a study [17[17] Noorozi Y, Talkhabi M, Alipoorhafezi M. Evaluation of information seeking behavior of Arak University faculty members in using the Internet. Sci J Manag Sys 2010; 3(10):81-92.]. The most important factor for using online journals was ease of use and speed of access.

This study indicated no difference between two genders; it means internet anxiety was not significantly different between females and males. While previous studies showed that the females had more internet anxiety than males [5[5] Chou C. Incidences and correlates of internet anxiety among high school teachers in Taiwan. Comput Human Behav 2003; 19(6):731-49. https://doi.org/10.1016/S0747-5632(03)00010-4
https://doi.org/10.1016/S0747-5632(03)00...
,13[13] Shamo E. University Students and the Internet: Information Seeking Study. [PhD Thesis]. Texas: University of North Texas; 2001.,11[11] Khoshian N. The study of postgraduate students internet anxiety of Shiraz University & Shiraz Medical Science University in the process of information seeking. J Inform Sys Serv 2013; 2(4):43-56.,18[18] Durndell A, Haag Z. Computer self-efficacy, computer anxiety, attitudes towards the Internet and reported experience with the Internet, by gender, in an East European sample. Comput Human Behav 2002; 18(5):521-35. https://doi.org/10.1016/S0747-5632(02)00006-7
https://doi.org/10.1016/S0747-5632(02)00...
]. In one study also found no significant difference between female postgraduate students and males [10[10] Narmanji M, Nowkarizi M. Internet anxiety in information search process among graduate students at Ferdowsi and Birjand Universities. J Inform Proc Manag 2009; 25(1):111-29.].

According to the findings, spending more time on internet had a negative relationship with internet anxiety, in a study also reported that those who used internet more, had less internet anxiety [5[5] Chou C. Incidences and correlates of internet anxiety among high school teachers in Taiwan. Comput Human Behav 2003; 19(6):731-49. https://doi.org/10.1016/S0747-5632(03)00010-4
https://doi.org/10.1016/S0747-5632(03)00...
]. Internet anxiety was not significantly different among majors, but it was significantly different among majors in other studies [10[10] Narmanji M, Nowkarizi M. Internet anxiety in information search process among graduate students at Ferdowsi and Birjand Universities. J Inform Proc Manag 2009; 25(1):111-29., 11[11] Khoshian N. The study of postgraduate students internet anxiety of Shiraz University & Shiraz Medical Science University in the process of information seeking. J Inform Sys Serv 2013; 2(4):43-56.].

Conclusion

A reverse relationship was observed between the academic year and internet anxiety, in other words, senior students were more anxious than the junior ones. Maybe the senior students are stressed for doing thesis and publishing papers, so they are more anxious than juniors. This study did not ask about computer literacy, other studies have reported a negative relationship between computer literacy, internet literacy and internet anxiety, so it is suggested to increase the knowledge and skill of students with computer, internet and online resources.

  • Financial Support: Social Determinants on Oral Health Research Center, Kerman University of Medical Sciences (Research No: 94/152).

References

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    Mihmanchi B, Sheikhmoonesi F, Enayati T, Yazdani Charati J, Salari S, Fattahi S. The relationship between personality variables and Internet anxiety in students of Mazandaran University of Medical Sciences and Islamic Azad University in Sari in 2011. J Urmia Univ Med Sci 2013; 23(6):676-84.
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    Valentino NA, Banks AJ, Hutchings VL, Davis AK. Selective exposure in the internet age: The interaction between anxiety and information utility. Politic Psychol 2009; 30(4):591-613. https://doi.org/10.1111/j.1467-9221.2009.00716.x
    » https://doi.org/10.1111/j.1467-9221.2009.00716.x
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    » https://doi.org/10.1016/S0747-5632(03)00010-4
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    » https://doi.org/10.1089/cyber.2012.0033
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    » https://doi.org/10.1016/j.chb.2005.03.002
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    Cowan BR, Vigentini L, Jack MA. Exploring the relationship between anxiety and usability evaluation-an online study of Internet and wiki anxiety. IADIS International Conference; Interfaces and Human Computer Interaction. Amsterdam 2008. p. 69-76.
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    Narmanji M, Nowkarizi M. Internet anxiety in information search process among graduate students at Ferdowsi and Birjand Universities. J Inform Proc Manag 2009; 25(1):111-29.
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    Khoshian N. The study of postgraduate students internet anxiety of Shiraz University & Shiraz Medical Science University in the process of information seeking. J Inform Sys Serv 2013; 2(4):43-56.
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    Montajab F, Torabi M. Effect of personality type on internet anxiety in Kerman dental school students (2015-2016). J Fund Appli Sci 2017; 9(1S):10. https://doi.org/10.4314/jfas.v9i1s.735
    » https://doi.org/10.4314/jfas.v9i1s.735
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    Shamo E. University Students and the Internet: Information Seeking Study. [PhD Thesis]. Texas: University of North Texas; 2001.
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    Ben Omran AI. Library anxiety and internet anxiety among graduate students of a major research university. [PhD Thesis]. Pittsburgh: University of Pittsburgh; 2001. Available at: https://www.learntechlib.org/p/129074/ [Accessed on January 23, 2018]
    » https://www.learntechlib.org/p/129074/
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    » https://doi.org/10.1089/cyber.2012.0526
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    Thatcher JB, Loughry ML, Lim J, McKnight DH. Internet anxiety: An empirical study of the effects of personality, beliefs, and social support. Inform Manag 2007; 44(4):353-63. https://doi.org/10.1016/j.im.2006.11.007
    » https://doi.org/10.1016/j.im.2006.11.007
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    Durndell A, Haag Z. Computer self-efficacy, computer anxiety, attitudes towards the Internet and reported experience with the Internet, by gender, in an East European sample. Comput Human Behav 2002; 18(5):521-35. https://doi.org/10.1016/S0747-5632(02)00006-7
    » https://doi.org/10.1016/S0747-5632(02)00006-7

Edited by

Academic Editors: Alessandro Leite Cavalcanti and Wilton Wilney Nascimento Padilha

Publication Dates

  • Publication in this collection
    10 Oct 2019
  • Date of issue
    2019

History

  • Received
    27 Oct 2018
  • Accepted
    18 Jan 2019
  • Published
    01 Mar 2019
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