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Trust, price sensitivity and consumers' organic food purchasing behaviour in China

Abstract

Trust and prices are two factors of organic food purchasing intention and behaviour, which have been received more attention. However, the research of the former failed to address the role of trust in stakeholders, and findings of the latter did not make consistent. This study incorporates trust in producers, trust in retailers, and price sensitivity into an extended theory of planned behaviour (TPB) to examine their effects on consumers' organic food purchasing behaviour (OFP). We conducted an online survey and obtained data from 640 consumers in China to empirically test the model. The results show that the two types of trust play essential roles in OFP, and the impact of trust in retailers is stronger than that of trust in producers. Moreover, price sensitivity is a negative factor of OFP. Furthermore, trust in producers and trust in retailers significantly strengthen the relationships between OFP and its antecedents from the extended TPB model. In addition, price sensitivity acts as a negative moderator on the relationships between perceived behaviour control and OFP, as well as purchase intention and OFP, while the moderating effect of price sensitivity on the relationship between personal norms and OFP has not been established.

Keywords:
trust; price sensitivity; organic food purchasing behaviour (OFP); the theory of planned behaviour (TPB)

1 Introduction

In recent decades, there has been extensive growth in the global demand for organic food due to its environmental impact, safety, high quality, and fashionability (Činjarević et al., 2018Činjarević, M., Agić, E., & Peštek, A. (2018). When consumers are in doubt, you better watch out! The moderating role of consumer skepticism and subjective knowledge in the context of organic food consumption. Zagreb International Review of Economics and Business, 21(s1), 1-14. http://dx.doi.org/10.2478/zireb-2018-0020.
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; Sultan et al., 2020Sultan, P., Tarafder, T., Pearson, D., & Henryks, J. (2020). Intention-behaviour gap and perceived behavioural control-behaviour gap in theory of planned behaviour: moderating roles of communication, satisfaction and trust in organic food consumption. Food Quality and Preference, 81, 103838. http://dx.doi.org/10.1016/j.foodqual.2019.103838.
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). For example, organic products such as dairy products and organic milk have gained significant visibility in the market (Rabelo et al., 2021Rabelo, C. A., Ricardo, M., Porfirio, J. A., Pimentel, T. C., Nascimento, J. D. S., & Costa, L. E. D. (2021). Psychrotrophic bacteria in Brazilian organic dairy products: identification, production of deteriorating enzymes and biofilm formation. Food Science and Technology (Campinas), 41(3), 799-806. http://dx.doi.org/10.1590/fst.68420.
http://dx.doi.org/10.1590/fst.68420...
). However, the organic food market remains a niche market (Willer & Lernoud, 2019Willer, H., & Lernoud, J. (2019). The world of organic agriculture: statistics and emerging trends 2019. Frick/ Bonn: FiBL/IFOMA.), especially in emerging countries. For instance, the market share of organic foods and consumer spending in China is relatively low (Yu et al., 2014Yu, X., Gao, Z., & Zeng, Y. (2014). Willingness to pay for the “Green Food” in China. Food Policy, 45, 80-87. http://dx.doi.org/10.1016/j.foodpol.2014.01.003.
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; Yu et al., 2020Yu, W., Han, X., Ding, L., & He, M. (2020). Organic food corporate image and customer co-developing behavior: the mediating role of consumer trust and purchase intention. Journal of Retailing and Consumer Services, 59, 102377. http://dx.doi.org/10.1016/j.jretconser.2020.102377.
http://dx.doi.org/10.1016/j.jretconser.2...
), though it is Asia's largest organic food market. Specifically, in 2018, the consumption of organic food in China accounted for only 8.3% of global organic food consumption (Willer & Lernoud, 2020Willer, H., & Lernoud, J. (2020). The world of organic agriculture: statistics and emerging trends 2020. Retrieved from http://www.organic-world.net/yearbook/yearbook-2020.html
http://www.organic-world.net/yearbook/ye...
). The per capita consumption of organic food is only 5.8 euros, less than half of the global per capita consumption (Liu et al., 2021).

Extensive literature has focused on the drivers of and barriers to consumers' organic food purchasing intention and behaviour (Aertsens et al., 2009Aertsens, J., Verbeke, W., Mondelaers, K., & Van Huylenbroeck, G. V. (2009). Personal determinants of organic food consumption: a review. British Food Journal, 111(10), 1140-1167. http://dx.doi.org/10.1108/00070700910992961.
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; Golob et al., 2018Golob, U., Kos Koklic, M., Podnar, K., & Zabkar, V. (2018). The role of environmentally conscious purchase behaviour and green scepticism in organic food consumption. British Food Journal, 120(10), 2411-2424. http://dx.doi.org/10.1108/BFJ-08-2017-0457.
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; Testa et al., 2019Testa, F., Sarti, S., & Frey, M. (2019). Are green consumers really green? Exploring the factors behind the actual consumption of organic food products. Business Strategy and the Environment, 28(2), 327-338. http://dx.doi.org/10.1002/bse.2234.
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), including psychological, product-related, and sociodemographic variables (Hansmann et al., 2020Hansmann, R., Baur, I., & Binder, C. R. (2020). Increasing organic food consumption: an integrating model of drivers and barriers. Journal of Cleaner Production, 275, 123058. http://dx.doi.org/10.1016/j.jclepro.2020.123058.
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). For example, health concerns (Kriwy & Mecking, 2012Kriwy, P., & Mecking, R. A. (2012). Health and environmental consciousness, costs of behaviour and the purchase of organic food. International Journal of Consumer Studies, 36(1), 30-37. http://dx.doi.org/10.1111/j.1470-6431.2011.01004.x.
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), environmental values (Hansmann et al., 2020Hansmann, R., Baur, I., & Binder, C. R. (2020). Increasing organic food consumption: an integrating model of drivers and barriers. Journal of Cleaner Production, 275, 123058. http://dx.doi.org/10.1016/j.jclepro.2020.123058.
http://dx.doi.org/10.1016/j.jclepro.2020...
), food safety concerns (Nguyen et al., 2019Nguyen, H. V., Nguyen, N., Nguyen, B. K., Lobo, A., & Vu, P. A. (2019). Organic food purchases in an emerging market: the influence of consumers’ personal factors and green marketing practices of food stores. International Journal of Environmental Research and Public Health, 16(6), 1037. http://dx.doi.org/10.3390/ijerph16061037. PMid:30909390.
http://dx.doi.org/10.3390/ijerph16061037...
; Ducdang & Giang., 2021Ducdang, H., & Giang, T. (2021). Consumers value healthy eating and environmental responsibility: how negative food contexts aid decision-making. Food Science and Technology (Campinas), 41(2), 465-475.), trust (Teng & Wang, 2015Teng, C. C., & Wang, Y. M. (2015). Decisional factors driving organic food consumption: generation of consumer purchase intentions. British Food Journal, 117(3), 1066-1081. http://dx.doi.org/10.1108/BFJ-12-2013-0361.
http://dx.doi.org/10.1108/BFJ-12-2013-03...
), price (Marian et al., 2014Marian, L., Chrysochou, P., Krystallis, A., & Thogersen, J. (2014). The role of price as a product attribute in the organic food context: an exploration based on actual purchase data. Food Quality and Preference, 37, 52-60. http://dx.doi.org/10.1016/j.foodqual.2014.05.001.
http://dx.doi.org/10.1016/j.foodqual.201...
), income (Martins et al., 2021Martins, A. P. D., Bezerra, M. D., Marques, S. Jr., Brito, A. F., Urbano, S. A., Borba, L. H. F., Macedo, C. S., Oliveira, J. P. F., & Rangel, A. H. D. (2021). Factors affecting the consumption of organic and functional foods in Brazil. Food Science and Technology (Campinas), 41(4), 938-943. http://dx.doi.org/10.1590/fst.26820.
http://dx.doi.org/10.1590/fst.26820...
), gender and education levels (Di Vita et al., 2019Di Vita, G., Pappalardo, J., Chinnici, G., La Via, G., & D’Amico, M. (2019). Not everything has been still explored: further thoughts on additional price for the organic wine. Journal of Cleaner Production, 231, 520-528. http://dx.doi.org/10.1016/j.jclepro.2019.05.268.
http://dx.doi.org/10.1016/j.jclepro.2019...
) have been demonstrated as determinants of consumers' purchase intention of or behaviour towards organic food. Among these factors, lack of trust in organic food and high prices have been demonstrated to be critical barriers to organic food purchasing intention and behaviour (Carfora et al., 2019Carfora, V., Cavallo, C., Caso, D., Del Giudice, T. D., De Devitiis, B. D., Viscecchia, R., Nardone, G., & Cicia, G. (2019). Explaining consumer purchase behavior for organic milk: including trust and green self-identity within the theory of planned behavior. Food Quality and Preference, 76, 1-9. http://dx.doi.org/10.1016/j.foodqual.2019.03.006.
http://dx.doi.org/10.1016/j.foodqual.201...
; Prentice et al., 2019Prentice, C., Chen, J., & Wang, X. (2019). The influence of product and personal attributes on organic food marketing. Journal of Retailing and Consumer Services, 46, 70-78. http://dx.doi.org/10.1016/j.jretconser.2017.10.020.
http://dx.doi.org/10.1016/j.jretconser.2...
; Ladwein & Sánchez Romero, 2021Ladwein, R., & Sánchez Romero, A. M. (2021). The role of trust in the relationship between consumers, producers and retailers of organic food: a sector-based approach. Journal of Retailing and Consumer Services, 60, 102508. http://dx.doi.org/10.1016/j.jretconser.2021.102508.
http://dx.doi.org/10.1016/j.jretconser.2...
; Hwang & Chung, 2019Hwang, J., & Chung, J. (2019). What drives consumers to certain retailers for organic food purchase: the role of fit for consumers’ retail store preference. Journal of Retailing and Consumer Services, 47, 293-306. http://dx.doi.org/10.1016/j.jretconser.2018.12.005.
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).

Trust is recognised as a critical motivation among the motivations of organic food consumption (Truong et al., 2021Truong, V. A., Conroy, D. M., & Lang, B. (2021). The trust paradox in food labelling: an exploration of consumers’ perceptions of certified vegetables. Food Quality and Preference, 93(9/10), 104280. http://dx.doi.org/10.1016/j.foodqual.2021.104280.
http://dx.doi.org/10.1016/j.foodqual.202...
). Organic food is considered typical credence good, and its quality is difficult to verify even after consumption (Caswell et al., 2002Caswell, J. A., Noelke, C. M., & Mojduszka, E. M. (2002). Unifying two frameworks for analysing quality and quality assurance for food products. In B. Krissoff, M. Bohman & J. A. Caswell (Eds.), Global food trade and consumer demand for quality. Boston: Springer. http://dx.doi.org/10.1007/978-1-4757-5329-5_3.
http://dx.doi.org/10.1007/978-1-4757-532...
). Accordingly, extant studies have explored the influence of trust on OFP from the perspectives of system trust and personal trust (Carfora et al., 2019Carfora, V., Cavallo, C., Caso, D., Del Giudice, T. D., De Devitiis, B. D., Viscecchia, R., Nardone, G., & Cicia, G. (2019). Explaining consumer purchase behavior for organic milk: including trust and green self-identity within the theory of planned behavior. Food Quality and Preference, 76, 1-9. http://dx.doi.org/10.1016/j.foodqual.2019.03.006.
http://dx.doi.org/10.1016/j.foodqual.201...
; Truong et al., 2021Truong, V. A., Conroy, D. M., & Lang, B. (2021). The trust paradox in food labelling: an exploration of consumers’ perceptions of certified vegetables. Food Quality and Preference, 93(9/10), 104280. http://dx.doi.org/10.1016/j.foodqual.2021.104280.
http://dx.doi.org/10.1016/j.foodqual.202...
). System trust is universalistic, such as trust in products, labelling, certification processes or government procedures, which is the focus of most existing related studies (Fernqvist & Ekelund, 2014Fernqvist, F., & Ekelund, L. (2014). Credence and the effect on consumer liking of food: a review. Food Quality and Preference, 32, 340-353. http://dx.doi.org/10.1016/j.foodqual.2013.10.005.
http://dx.doi.org/10.1016/j.foodqual.201...
; Janssen & Hamm, 2012Janssen, M., & Hamm, U. (2012). Product labelling in the market for organic food: consumer preferences and willingness-to-pay for different organic certification logos. Food Quality and Preference, 25(1), 9-22. http://dx.doi.org/10.1016/j.foodqual.2011.12.004.
http://dx.doi.org/10.1016/j.foodqual.201...
). Conversely, personal trust refers to consumers' relationships with different actors in the food system, such as authorities, agencies, producers and retailers (Truong et al., 2021Truong, V. A., Conroy, D. M., & Lang, B. (2021). The trust paradox in food labelling: an exploration of consumers’ perceptions of certified vegetables. Food Quality and Preference, 93(9/10), 104280. http://dx.doi.org/10.1016/j.foodqual.2021.104280.
http://dx.doi.org/10.1016/j.foodqual.202...
). Multiple stakeholders deliver organic food under stricter controls than conventional food, which increases the complexity and difficulty for consumers to establish trust in organic food (Zhang et al., 2016Zhang, L., Xu, Y., Oosterveer, P., & Mol, A. P. J. (2016). Consumer trust in different food provisioning schemes: evidence from Beijing, China. Journal of Cleaner Production, 134, 269-279. http://dx.doi.org/10.1016/j.jclepro.2015.09.078.
http://dx.doi.org/10.1016/j.jclepro.2015...
). The trust in actors within the organic food chain can help consumers reduce the complexity of food purchase decisions under uncertainty and risk (Roosen et al., 2015Roosen, J., Bieberstein, A., Blanchemanche, S., Goddard, E., Marette, S., & Vandermoere, F. (2015). Trust and willingness to pay for nanotechnology food. Food Policy, 52, 75-83. http://dx.doi.org/10.1016/j.foodpol.2014.12.004.
http://dx.doi.org/10.1016/j.foodpol.2014...
). Thus, trust in stakeholders is vital to mitigate consumers' concerns about opportunism caused by information asymmetry (Choe et al., 2009Choe, Y. C., Park, J., Chung, M., & Moon, J. (2009). Effect of the food traceability system for building trust: price premium and buying behavior. Information Systems Frontiers, 11(2), 167-179. http://dx.doi.org/10.1007/s10796-008-9134-z.
http://dx.doi.org/10.1007/s10796-008-913...
). However, the trust of multiple stakeholders within the organic food supply chain has not been extensively examined (Carfora et al., 2019Carfora, V., Cavallo, C., Caso, D., Del Giudice, T. D., De Devitiis, B. D., Viscecchia, R., Nardone, G., & Cicia, G. (2019). Explaining consumer purchase behavior for organic milk: including trust and green self-identity within the theory of planned behavior. Food Quality and Preference, 76, 1-9. http://dx.doi.org/10.1016/j.foodqual.2019.03.006.
http://dx.doi.org/10.1016/j.foodqual.201...
; Ladwein & Sánchez Romero, 2021Ladwein, R., & Sánchez Romero, A. M. (2021). The role of trust in the relationship between consumers, producers and retailers of organic food: a sector-based approach. Journal of Retailing and Consumer Services, 60, 102508. http://dx.doi.org/10.1016/j.jretconser.2021.102508.
http://dx.doi.org/10.1016/j.jretconser.2...
). Although Carfora et al. (2019)Carfora, V., Cavallo, C., Caso, D., Del Giudice, T. D., De Devitiis, B. D., Viscecchia, R., Nardone, G., & Cicia, G. (2019). Explaining consumer purchase behavior for organic milk: including trust and green self-identity within the theory of planned behavior. Food Quality and Preference, 76, 1-9. http://dx.doi.org/10.1016/j.foodqual.2019.03.006.
http://dx.doi.org/10.1016/j.foodqual.201...
and Ladwein & Sánchez Romero (2021)Ladwein, R., & Sánchez Romero, A. M. (2021). The role of trust in the relationship between consumers, producers and retailers of organic food: a sector-based approach. Journal of Retailing and Consumer Services, 60, 102508. http://dx.doi.org/10.1016/j.jretconser.2021.102508.
http://dx.doi.org/10.1016/j.jretconser.2...
focused on consumers' trust in stakeholders of organic food, they explored the role of trust in their purchase intention but not their behaviour. It is noteworthy that purchase intention does not translate into actual behaviour (Morwitz et al., 2007Morwitz, V. G., Steckel, J. H., & Gupta, A. (2007). When do purchase intentions predict sales? International Journal of Forecasting, 23(3), 347-364. http://dx.doi.org/10.1016/j.ijforecast.2007.05.015.
http://dx.doi.org/10.1016/j.ijforecast.2...
), which means there is a gap between intention and actual behaviour (Hai et al., 2017Hai, M. A., Moula, M. M. E., & Seppälä, U. (2017). Results of intention-behaviour gap for solar energy in regular residential buildings in Finland. International Journal of Sustainable Built Environment, 6(2), 317-329. http://dx.doi.org/10.1016/j.ijsbe.2017.04.002.
http://dx.doi.org/10.1016/j.ijsbe.2017.0...
). Therefore, it is necessary to investigate the relationship between trust in actors of the organic food chain and consumers' purchase behaviour to determine a motive for the actual consumption of organic food.

In addition, the precise effect of price on OFP is a much-debated topic (Lee et al., 2015Lee, K. H., Bonn, M. A., & Cho, M. (2015). Consumer motives for purchasing organic coffee the moderating effects of ethical concern and price sensitivity. International Journal of Contemporary Hospitality Management, 27(6), 1157-1180. http://dx.doi.org/10.1108/IJCHM-02-2014-0060.
http://dx.doi.org/10.1108/IJCHM-02-2014-...
; Schufele & Hamm, 2018Schufele, I., & Hamm, U. (2018). Wine consumers’ reaction to prices, organic production and origins at the point of sale: an analysis of household panel data. Renewable Agriculture and Food Systems, 35(3), 1-13.). Most studies have suggested that price is one major obstacle in OFP, and the demand for organic food is more price-sensitive than that for conventional food (Tavares et al., 2021Tavares, V., Perez, R., Stringheta, P. C., & Braga, G. B. (2021). Impact of organic certification on the price of ready-to-drink fruit nectars and juices. Food Science and Technology (Campinas), 41(2), 395-403. http://dx.doi.org/10.1590/fst.01920.
http://dx.doi.org/10.1590/fst.01920...
; Kasteridis & Yen, 2012Kasteridis, P., & Yen, S. T. (2012). U.S. Demand for organic and conventional vegetables. A Bayesian censored system approach. The Australian Journal of Agricultural and Resource Economics, 56(3), 405-425. http://dx.doi.org/10.1111/j.1467-8489.2012.00589.x.
http://dx.doi.org/10.1111/j.1467-8489.20...
; Schröck, 2013Schröck, R. (2013). Quality and endogeneity issues in demand systems. A comparative estimation of price and expenditure elasticities of the demand for organic and conventional vegetables in Germany. German Journal of Agricultural Economics, 62, 18-38.). However, other studies have confirmed that a decline in organic food prices does not increase demand (Zhang et al., 2011Zhang, F., Huang, C. L., Lin, B. H., Epperson, J. E., & Houston, J. E. (2011). National demand for fresh organic and conventional vegetables: scanner data evidence. Journal of Food Products Marketing, 17(4), 441-458. http://dx.doi.org/10.1080/10454446.2011.583190.
http://dx.doi.org/10.1080/10454446.2011....
; Akaichi & Revoredo-Giha, 2016Akaichi, F., & Revoredo-Giha, C. (2016). Consumers demand for products with animal welfare attributes. Evidence from homescan data for Scotland. British Food Journal, 118(7), 1682-1711. http://dx.doi.org/10.1108/BFJ-09-2015-0321.
http://dx.doi.org/10.1108/BFJ-09-2015-03...
). The inconsistent conclusions may be attributed to the heterogeneity of consumers, such as their different levels of price sensitivity (Schufele & Hamm, 2018Schufele, I., & Hamm, U. (2018). Wine consumers’ reaction to prices, organic production and origins at the point of sale: an analysis of household panel data. Renewable Agriculture and Food Systems, 35(3), 1-13.). The price sensitivity of consumers to organic foods has been studied by scholars recently (Wang et al., 2020Wang, J., Pham, T. L., & Dang, V. T. (2020). Environmental consciousness and organic food purchase intention: a moderated mediation model of perceived food quality and price sensitivity. International Journal of Environmental Research and Public Health, 17(3), 850. http://dx.doi.org/10.3390/ijerph17030850. PMid:32013260.
http://dx.doi.org/10.3390/ijerph17030850...
; Ishaq et al., 2021Ishaq, M. I., Sarwar, H., & Ahmed, R. (2021). “a healthy outside starts from the inside”: a matter of sustainable consumption behavior in italy and pakistan. Business Ethics the Environment and Responsibility, 30(S1), 61-86. http://dx.doi.org/10.1111/beer.12333.
http://dx.doi.org/10.1111/beer.12333...
). They explored the influence of price sensitivity on organic food purchase attitudes and purchase intentions (Lee et al., 2015Lee, K. H., Bonn, M. A., & Cho, M. (2015). Consumer motives for purchasing organic coffee the moderating effects of ethical concern and price sensitivity. International Journal of Contemporary Hospitality Management, 27(6), 1157-1180. http://dx.doi.org/10.1108/IJCHM-02-2014-0060.
http://dx.doi.org/10.1108/IJCHM-02-2014-...
; Ghali-Zinoubi & Toukabri, 2019Ghali-Zinoubi, Z., & Toukabri, M. (2019). The antecedents of the consumer purchase intention: sensitivity to price and involvement in organic product: moderating role of product regional identity. Trends in Food Science & Technology, 90, 175-179. http://dx.doi.org/10.1016/j.tifs.2019.02.028.
http://dx.doi.org/10.1016/j.tifs.2019.02...
). In addition, the moderating role of price sensitivity has been demonstrated in multiple relationships, such as the relationship between health motives and purchase attitude (Lee et al., 2015Lee, K. H., Bonn, M. A., & Cho, M. (2015). Consumer motives for purchasing organic coffee the moderating effects of ethical concern and price sensitivity. International Journal of Contemporary Hospitality Management, 27(6), 1157-1180. http://dx.doi.org/10.1108/IJCHM-02-2014-0060.
http://dx.doi.org/10.1108/IJCHM-02-2014-...
), social norms and organic food purchase intention (Lee et al., 2015Lee, K. H., Bonn, M. A., & Cho, M. (2015). Consumer motives for purchasing organic coffee the moderating effects of ethical concern and price sensitivity. International Journal of Contemporary Hospitality Management, 27(6), 1157-1180. http://dx.doi.org/10.1108/IJCHM-02-2014-0060.
http://dx.doi.org/10.1108/IJCHM-02-2014-...
), and perceived food quality and organic food purchase intention (Wang et al., 2020Wang, J., Pham, T. L., & Dang, V. T. (2020). Environmental consciousness and organic food purchase intention: a moderated mediation model of perceived food quality and price sensitivity. International Journal of Environmental Research and Public Health, 17(3), 850. http://dx.doi.org/10.3390/ijerph17030850. PMid:32013260.
http://dx.doi.org/10.3390/ijerph17030850...
). Nevertheless, previous studies have failed to explore the effect of price sensitivity on consumers' purchase behaviour of organic food. None of them had sufficient consideration of the potential moderating role of price sensitivity on the relationships between other factors and OFP.

To fill the literature gap, we focus on the role of consumers' trust in retailers, trust in producers and price sensitivity in OFP in this study. We incorporate these three constructs into an extended theory of planned behaviour (TPB) model, and use the data obtained from a survey of Chinese consumers to empirically test the model. This study seeks to better understand OFP by answering questions as follows: what are the effects of trust in retailers, trust in producers and price sensitivity on consumers' OFP? What are the mechanisms of these three constructs on the relationships between OFP and its antecedents from the extended TPB? What specific measures should be taken to motivate consumers to purchase organic food?

2 Literature Review and hypothesis development

2.1 The theory of planned behaviour (TPB)

The TPB is a mature model that explores the determinants of individuals' behaviour. The model proposes that attitudes, subjective norms, and perceived behaviour control (PBC) determine the individual's intentions, which in turn leads to behaviour (Ajzen, 1991Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. http://dx.doi.org/10.1016/0749-5978(91)90020-T.
http://dx.doi.org/10.1016/0749-5978(91)9...
). Attitudes are consequential beliefs from the influence of specific behaviour; subjective norms refer to the normative beliefs induced by the social pressure of a particular behavioural intention; PBC is governed by people's judgement and control over the difficulty of behaviour. The TPB also assumes that PBC affects behaviour directly (Ajzen, 1991Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. http://dx.doi.org/10.1016/0749-5978(91)90020-T.
http://dx.doi.org/10.1016/0749-5978(91)9...
; Mohamed et al., 2016Mohamed, M., Higgins, C., Ferguson, M., & Kanaroglou, P. (2016). Identifying and characterising potential electric vehicle adopters in Canada: a two-stage modelling approach. Transport Policy, 52, 100-112. http://dx.doi.org/10.1016/j.tranpol.2016.07.006.
http://dx.doi.org/10.1016/j.tranpol.2016...
).

Although the TPB has been applied widely in various research areas, neglecting the moral dimension (Klöckner, 2013Klöckner, C. A. (2013). A comprehensive model of the psychology of environmental behaviour: a meta-analysis. Global Environmental Change, 23(5), 1028-1038. http://dx.doi.org/10.1016/j.gloenvcha.2013.05.014.
http://dx.doi.org/10.1016/j.gloenvcha.20...
) and the existing attitude-behaviour gap (Zhang et al., 2019aZhang, B., Lai, K. H., Wang, B., & Wang, Z. (2019a). From intention to action: how do personal attitudes, facilities accessibility, and government stimulus matter for household waste sorting? Journal of Environmental Management, 233, 447-458. http://dx.doi.org/10.1016/j.jenvman.2018.12.059. PMid:30593004.
http://dx.doi.org/10.1016/j.jenvman.2018...
; Liao & Yang, 2021Liao, Y. H., & Yang, W. H. (2021). The determinants of different types of private-sphere pro-environmental behaviour: an integrating framework. Environment, Development and Sustainability, 1, 1-27.) are two defects that have been criticised. Thus, some scholars (Bamberg & Möser, 2007Bamberg, S., & Möser, G. (2007). Twenty years after Hines, Hungerford, and Tomera: a new meta-analysis of psycho-social determinants of pro-environmental behaviour. Journal of Environmental Psychology, 27(1), 14-25. http://dx.doi.org/10.1016/j.jenvp.2006.12.002.
http://dx.doi.org/10.1016/j.jenvp.2006.1...
; Prentice et al., 2019Prentice, C., Chen, J., & Wang, X. (2019). The influence of product and personal attributes on organic food marketing. Journal of Retailing and Consumer Services, 46, 70-78. http://dx.doi.org/10.1016/j.jretconser.2017.10.020.
http://dx.doi.org/10.1016/j.jretconser.2...
) suggested that the subjective normal should be incorporated with personal norms to understand the effect of normative beliefs further and improve the model's explanatory power (Lorenz et al., 2017Lorenz, B., Hartmann, M., Hirsch, S., Kanz, O., & Langen, N. (2017). Determinants of plate leftovers in one german catering company. Sustainability, 9(5), 807. http://dx.doi.org/10.3390/su9050807.
http://dx.doi.org/10.3390/su9050807...
). Personal norms refer to a feeling of moral obligation to perform or not perform a specific behaviour (Schwarz, 1977Schwarz, S. H. (1977). Normative influences on altruism. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 10, pp. 221-279). New York: Academic Pres. http://dx.doi.org/10.1016/S0065-2601(08)60358-5.
http://dx.doi.org/10.1016/S0065-2601(08)...
).

The TPB and the extended TPB incorporating personal norms have effectively been applied in organic food consumption (Aertsens et al., 2009Aertsens, J., Verbeke, W., Mondelaers, K., & Van Huylenbroeck, G. V. (2009). Personal determinants of organic food consumption: a review. British Food Journal, 111(10), 1140-1167. http://dx.doi.org/10.1108/00070700910992961.
http://dx.doi.org/10.1108/00070700910992...
). For example, PBC has been confirmed to directly affect organic food consumption behaviour (Ogorevc et al., 2020Ogorevc, M., Primc, K., Slabe-Erker, R., Kalar, B., Dominko, M., Murovec, N., & Bartolj, T. (2020). Social feedback loop in the organic food purchase decision-making process. Sustainability, 12(10), 4174. http://dx.doi.org/10.3390/su12104174.
http://dx.doi.org/10.3390/su12104174...
). Furthermore, personal norms are confirmed as significant predictors of organic food consumption intention or behaviour (Koklic et al., 2019Koklic, M. K., Golob, U., Podnar, K., & Zabkar, V. (2019). The interplay of past consumption, attitudes and personal norms in organic food buying. Appetite, 137, 27-34. http://dx.doi.org/10.1016/j.appet.2019.02.010. PMid:30796976.
http://dx.doi.org/10.1016/j.appet.2019.0...
). Accordingly, we chose the extended TPB incorporating personal norms as our basic model. Thus, we proposed the following hypotheses:

H1: PBC has a positive impact on OFP.

H2: Personal norms have a positive impact on OFP.

H3: Intention has a positive impact on OFP.

2.2 Trust

Trust generally refers to positive expectations of others' behaviours or intentions (Rousseau et al., 1998Rousseau, D. M., Sitkin, S. B., Burt, R. S., & Camerer, C. (1998). Not so different after all: a cross-discipline view of trust. Academy of Management Review, 23(3), 393-404. http://dx.doi.org/10.5465/amr.1998.926617.
http://dx.doi.org/10.5465/amr.1998.92661...
). It is a crucial factor in consumers' purchase behaviours (Ali et al., 2021Ali, H., Li, M., & Hao, Y. (2021). Purchasing behavior of organic food among chinese university students. Sustainability, 13(10), 5654. http://dx.doi.org/10.3390/su13105464.
http://dx.doi.org/10.3390/su13105464...
), especially for organic food, whose authenticity cannot be verified by ordinary consumers, even after consumption (Janssen & Hamm, 2012Janssen, M., & Hamm, U. (2012). Product labelling in the market for organic food: consumer preferences and willingness-to-pay for different organic certification logos. Food Quality and Preference, 25(1), 9-22. http://dx.doi.org/10.1016/j.foodqual.2011.12.004.
http://dx.doi.org/10.1016/j.foodqual.201...
). Prior studies have identified two main levels of trust in organic food consumption: personal trust and system trust (Carfora et al., 2019Carfora, V., Cavallo, C., Caso, D., Del Giudice, T. D., De Devitiis, B. D., Viscecchia, R., Nardone, G., & Cicia, G. (2019). Explaining consumer purchase behavior for organic milk: including trust and green self-identity within the theory of planned behavior. Food Quality and Preference, 76, 1-9. http://dx.doi.org/10.1016/j.foodqual.2019.03.006.
http://dx.doi.org/10.1016/j.foodqual.201...
), yet the former lacks sufficient attention. This is because organic food is delivered by different stakeholders (e.g., farmers, manufacturers, and retailers), who are involved in the process of production, distribution, monitoring and consumption (Zhang et al., 2016Zhang, L., Xu, Y., Oosterveer, P., & Mol, A. P. J. (2016). Consumer trust in different food provisioning schemes: evidence from Beijing, China. Journal of Cleaner Production, 134, 269-279. http://dx.doi.org/10.1016/j.jclepro.2015.09.078.
http://dx.doi.org/10.1016/j.jclepro.2015...
). In this vein, trust can also be regarded as embedded social relationships between consumers and organic food chain actors, formed in the process of consumption (Kjærnes, 2012Kjærnes, U. (2012). Ethics and action: a relational perspective on consumer choice in the European politics of food. Journal of Agricultural & Environmental Ethics, 25(2), 145-162. http://dx.doi.org/10.1007/s10806-011-9315-5.
http://dx.doi.org/10.1007/s10806-011-931...
). Therefore, we focus on the role of consumers' trust in the key actors of the organic food chain, namely, organic food producers and retailers.

One thing that concerns consumers most is whether the food is organic when they make a purchase decision (Hwang & Chung, 2019Hwang, J., & Chung, J. (2019). What drives consumers to certain retailers for organic food purchase: the role of fit for consumers’ retail store preference. Journal of Retailing and Consumer Services, 47, 293-306. http://dx.doi.org/10.1016/j.jretconser.2018.12.005.
http://dx.doi.org/10.1016/j.jretconser.2...
). Some studies have emphasised the role of trust in producers in organic food purchasing intention. For example, Nuttavuthisit & Thøgersen (2017)Nuttavuthisit, K., & Thøgersen, J. (2017). The importance of consumer trust for the emergence of a market for green products: the case of organic food. Journal of Business Ethics, 140(2), 323-337. http://dx.doi.org/10.1007/s10551-015-2690-5.
http://dx.doi.org/10.1007/s10551-015-269...
found that consumers' trust in producers positively influences their organic food buying intentions. Similarly, Carfora et al. (2019)Carfora, V., Cavallo, C., Caso, D., Del Giudice, T. D., De Devitiis, B. D., Viscecchia, R., Nardone, G., & Cicia, G. (2019). Explaining consumer purchase behavior for organic milk: including trust and green self-identity within the theory of planned behavior. Food Quality and Preference, 76, 1-9. http://dx.doi.org/10.1016/j.foodqual.2019.03.006.
http://dx.doi.org/10.1016/j.foodqual.201...
suggested that trust in farmers positively affects consumers' consumption intention of organic milk. In contrast, Ladwein & Sánchez Romero (2021)Ladwein, R., & Sánchez Romero, A. M. (2021). The role of trust in the relationship between consumers, producers and retailers of organic food: a sector-based approach. Journal of Retailing and Consumer Services, 60, 102508. http://dx.doi.org/10.1016/j.jretconser.2021.102508.
http://dx.doi.org/10.1016/j.jretconser.2...
revealed that trust in producers has no significant effect on purchasing organic food. If consumers feel the producers are credible, they will trust that the food has been produced organically and contain the ingredients that the producers have promised (Ladwein & Sánchez Romero, 2021Ladwein, R., & Sánchez Romero, A. M. (2021). The role of trust in the relationship between consumers, producers and retailers of organic food: a sector-based approach. Journal of Retailing and Consumer Services, 60, 102508. http://dx.doi.org/10.1016/j.jretconser.2021.102508.
http://dx.doi.org/10.1016/j.jretconser.2...
). Consequently, consumers will be more likely to purchase the organic food they produce. Therefore, we propose the following:

H4: Trust in producers positively impacts OFP.

Retailers are market actors who directly contact consumers in the indirect distribution channel (Ladwein & Sánchez Romero, 2021Ladwein, R., & Sánchez Romero, A. M. (2021). The role of trust in the relationship between consumers, producers and retailers of organic food: a sector-based approach. Journal of Retailing and Consumer Services, 60, 102508. http://dx.doi.org/10.1016/j.jretconser.2021.102508.
http://dx.doi.org/10.1016/j.jretconser.2...
). Trust in retailers could simplify food choices by reducing the complexity and uncertainty of the purchasing process (Khare & Pandey, 2017Khare, A., & Pandey, S. (2017). Role of green self-identity and peer influence in fostering trust towards organic food retailers. International Journal of Retail & Distribution Management, 45(9), 969-990. http://dx.doi.org/10.1108/IJRDM-07-2016-0109.
http://dx.doi.org/10.1108/IJRDM-07-2016-...
). The effects of trust in retailers on organic food purchase intention have been explored in prior studies, with inconsistent results, and need further examination. Some research has found that consumers' confidence in retailers significantly promotes their organic food purchase intention (Khare & Pandey, 2017Khare, A., & Pandey, S. (2017). Role of green self-identity and peer influence in fostering trust towards organic food retailers. International Journal of Retail & Distribution Management, 45(9), 969-990. http://dx.doi.org/10.1108/IJRDM-07-2016-0109.
http://dx.doi.org/10.1108/IJRDM-07-2016-...
). However, other studies found a nonsignificant effect, as expected (Carfora et al., 2019Carfora, V., Cavallo, C., Caso, D., Del Giudice, T. D., De Devitiis, B. D., Viscecchia, R., Nardone, G., & Cicia, G. (2019). Explaining consumer purchase behavior for organic milk: including trust and green self-identity within the theory of planned behavior. Food Quality and Preference, 76, 1-9. http://dx.doi.org/10.1016/j.foodqual.2019.03.006.
http://dx.doi.org/10.1016/j.foodqual.201...
). Consumers tend to buy products from the retailers they trust to minimise potential risks and obtain consistent quality products (Zhang et al., 2016Zhang, L., Xu, Y., Oosterveer, P., & Mol, A. P. J. (2016). Consumer trust in different food provisioning schemes: evidence from Beijing, China. Journal of Cleaner Production, 134, 269-279. http://dx.doi.org/10.1016/j.jclepro.2015.09.078.
http://dx.doi.org/10.1016/j.jclepro.2015...
). Therefore, we propose the following hypothesis:

H5: Trust in retailers positively impacts OFP.

2.3 Price sensitivity

Price sensitivity is defined as how consumers' buying behaviour is affected by changes in product prices (Zepeda & Deal, 2009Zepeda, L., & Deal, D. (2009). Organic and local food consumer behavior: alphabet theory. International Journal of Consumer Studies, 33(6), 697-705. http://dx.doi.org/10.1111/j.1470-6431.2009.00814.x.
http://dx.doi.org/10.1111/j.1470-6431.20...
). Price sensitivity may explain the inconsistent effect of price on organic food consumption (Schufele & Hamm, 2018Schufele, I., & Hamm, U. (2018). Wine consumers’ reaction to prices, organic production and origins at the point of sale: an analysis of household panel data. Renewable Agriculture and Food Systems, 35(3), 1-13.). Consumers with high price sensitivity may regard price as the primary consideration in purchasing decisions (Wang et al., 2020Wang, J., Pham, T. L., & Dang, V. T. (2020). Environmental consciousness and organic food purchase intention: a moderated mediation model of perceived food quality and price sensitivity. International Journal of Environmental Research and Public Health, 17(3), 850. http://dx.doi.org/10.3390/ijerph17030850. PMid:32013260.
http://dx.doi.org/10.3390/ijerph17030850...
). The more price-sensitive consumers are, the less likely they will buy organic foods, which are usually more pricey than conventional food (Ghali-Zinoubi & Toukabri, 2019Ghali-Zinoubi, Z., & Toukabri, M. (2019). The antecedents of the consumer purchase intention: sensitivity to price and involvement in organic product: moderating role of product regional identity. Trends in Food Science & Technology, 90, 175-179. http://dx.doi.org/10.1016/j.tifs.2019.02.028.
http://dx.doi.org/10.1016/j.tifs.2019.02...
). In contrast, price-insensitive consumers may be attracted by nonprice factors of organic food, such as food quality, safety, trust or personal norms (Wang et al., 2020Wang, J., Pham, T. L., & Dang, V. T. (2020). Environmental consciousness and organic food purchase intention: a moderated mediation model of perceived food quality and price sensitivity. International Journal of Environmental Research and Public Health, 17(3), 850. http://dx.doi.org/10.3390/ijerph17030850. PMid:32013260.
http://dx.doi.org/10.3390/ijerph17030850...
). If they are satisfied with these attributes of organic food, they tend to purchase organic food, ignoring its premium. Thus, we propose the following hypothesis:

  • H6: Price sensitivity has a negative impact on OFP.

2.4 Moderating effect

The literature suggests that trust can influence the relationships between OFP and its antecedents (Zheng et al., 2021Zheng, G. W., Akter, N., Siddik, A. B., & Masukujjaman, M. (2021). Organic foods purchase behavior among generation Y of Bangladesh: the moderation effect of trust and price consciousness. Foods, 10(10), 2278. http://dx.doi.org/10.3390/foods10102278. PMid:34681328.
http://dx.doi.org/10.3390/foods10102278...
), such as introjected regulation, PBC and purchase intention. For example, Tandon et al. (2020)Tandon, A., Dhir, A., Kaur, P., Kushwah, S., & Salo, J. (2020). Why do people buy organic food? the moderating role of environmental concerns and trust. Journal of Retailing and Consumer Services, 57, 102247. http://dx.doi.org/10.1016/j.jretconser.2020.102247.
http://dx.doi.org/10.1016/j.jretconser.2...
demonstrated that trust significantly moderates introjected regulation and OFP. Similarly, some studies revealed that trust could promote the translation of PBC (Sultan et al., 2020Sultan, P., Tarafder, T., Pearson, D., & Henryks, J. (2020). Intention-behaviour gap and perceived behavioural control-behaviour gap in theory of planned behaviour: moderating roles of communication, satisfaction and trust in organic food consumption. Food Quality and Preference, 81, 103838. http://dx.doi.org/10.1016/j.foodqual.2019.103838.
http://dx.doi.org/10.1016/j.foodqual.201...
) and intention (Sultan et al., 2020Sultan, P., Tarafder, T., Pearson, D., & Henryks, J. (2020). Intention-behaviour gap and perceived behavioural control-behaviour gap in theory of planned behaviour: moderating roles of communication, satisfaction and trust in organic food consumption. Food Quality and Preference, 81, 103838. http://dx.doi.org/10.1016/j.foodqual.2019.103838.
http://dx.doi.org/10.1016/j.foodqual.201...
; Zheng et al., 2021Zheng, G. W., Akter, N., Siddik, A. B., & Masukujjaman, M. (2021). Organic foods purchase behavior among generation Y of Bangladesh: the moderation effect of trust and price consciousness. Foods, 10(10), 2278. http://dx.doi.org/10.3390/foods10102278. PMid:34681328.
http://dx.doi.org/10.3390/foods10102278...
) into the actual OFP. However, none of the above studies focused on trust in stakeholders within the organic food chain (Ladwein & Sánchez Romero, 2021Ladwein, R., & Sánchez Romero, A. M. (2021). The role of trust in the relationship between consumers, producers and retailers of organic food: a sector-based approach. Journal of Retailing and Consumer Services, 60, 102508. http://dx.doi.org/10.1016/j.jretconser.2021.102508.
http://dx.doi.org/10.1016/j.jretconser.2...
). Theoretically, if consumers establish a higher trust in producers and retailers of organic food, they will be more likely to conform to their personal norms. They can obtain more transparency from producers and retailers (Ladwein & Sánchez Romero, 2021Ladwein, R., & Sánchez Romero, A. M. (2021). The role of trust in the relationship between consumers, producers and retailers of organic food: a sector-based approach. Journal of Retailing and Consumer Services, 60, 102508. http://dx.doi.org/10.1016/j.jretconser.2021.102508.
http://dx.doi.org/10.1016/j.jretconser.2...
). At the same time, trust in producers and retailers may be an effective intervention factor to mitigate barriers and strengthen the effect of consumers' PBC and intentions on their purchasing behaviour (Sultan et al., 2020Sultan, P., Tarafder, T., Pearson, D., & Henryks, J. (2020). Intention-behaviour gap and perceived behavioural control-behaviour gap in theory of planned behaviour: moderating roles of communication, satisfaction and trust in organic food consumption. Food Quality and Preference, 81, 103838. http://dx.doi.org/10.1016/j.foodqual.2019.103838.
http://dx.doi.org/10.1016/j.foodqual.201...
). Thus, this study proposes the following:

H7a: Trust in producers strengthens the relationship between intention and OFP.

H7b: Trust in producers strengthens the relationship between PBC and OFP.

H7c: Trust in producers strengthens the relationship between personal norms and OFP.

H8a: Trust in retailers strengthens the relationship between intention and OFP.

H8b: Trust in retailers strengthens the relationship between PBC and OFP.

H8c: Trust in retailers strengthens the relationship between personal norms and OFP.

Some studies have explored whether price sensitivity has a moderating effect on the relationship between health motivation and attitude, social norms, environmental consciousness, perceived food quality and organic food purchase intention (Lee et al., 2015Lee, K. H., Bonn, M. A., & Cho, M. (2015). Consumer motives for purchasing organic coffee the moderating effects of ethical concern and price sensitivity. International Journal of Contemporary Hospitality Management, 27(6), 1157-1180. http://dx.doi.org/10.1108/IJCHM-02-2014-0060.
http://dx.doi.org/10.1108/IJCHM-02-2014-...
; Wang et al., 2020Wang, J., Pham, T. L., & Dang, V. T. (2020). Environmental consciousness and organic food purchase intention: a moderated mediation model of perceived food quality and price sensitivity. International Journal of Environmental Research and Public Health, 17(3), 850. http://dx.doi.org/10.3390/ijerph17030850. PMid:32013260.
http://dx.doi.org/10.3390/ijerph17030850...
). Moreover, consumers with high price sensitivity regard the premium price of organic food as a significant obstacle, hindering the translation of their personal norms, PBC, and purchase intention into actual behaviour. In contrast, if consumers are price-insensitive, they will be concerned about the other attributes of organic food except for prices, such as freshness, nutrition, taste, and safety (Boobalan & Nachimuthu, 2020Boobalan, K., & Nachimuthu, G. S. (2020). Organic consumerism: a comparison between India and the USA. Journal of Retailing and Consumer Services, 53, 101988. http://dx.doi.org/10.1016/j.jretconser.2019.101988.
http://dx.doi.org/10.1016/j.jretconser.2...
). Consequently, these advantages of organic food will promote PBC, personal norms and intentions to translate into actual behaviour. Thus, we propose the following:

  • H9a: Price sensitivity weakens the relationship between intention and OFP.

  • H9b: Price sensitivity weakens the relationship between PBC and OFP.

  • H9c: Price sensitivity weakens the relationship between personal norms and OFP.

2.5 The research framework

The research framework is shown in Figure 1. We applied the extended TPB with personal norms as a basic model for effective explanatory power. Then, trust in producers, trust in retailers, and price sensitivity were incorporated into the extended TPB to explore the role of trust and price sensitivity in consumers' organic food purchase behaviour. In addition, we examined the moderating role of trust and price sensitivity, aiming to explore whether the effect of personal norms, PBC and intention are contingent upon consumers' trust and price sensitivity.

Figure 1
The research framework of consumers' organic food consumption behaviour.

3 Data and methodology

3.1 Sample and data collection

The survey was carried out in Beijing, Shanghai and Guangdong from July to August 2021. The selected areas are the most developed regions and China's main organic food markets. Moreover, these three regions are located in northern, eastern, and southeastern China, so the residents there represent different regional cultures and consumption habits. The target respondents were consumers over 18 years of age.

We conducted a pretest of 70 samples to test the scale before the formal investigation. We issued the questionnaire through the Wenjuanxing platform in the formal investigation phase. Wenjuanxing platform conducted online questionnaires on consumers in three regions. Wenjuanxing (https://www.wjx.cn/) is the most professional and extensive online survey company in China; whose registered members are more than 28.7 million (Wang et al., 2019Wang, S., Wang, J., Lin, S., & Li, J. (2019). Public perceptions and acceptance of nuclear energy in China: the role of public knowledge, perceived benefit, perceived risk and public engagement. Energy Policy, 126, 352-360. http://dx.doi.org/10.1016/j.enpol.2018.11.040.
http://dx.doi.org/10.1016/j.enpol.2018.1...
; Liao & Xing, 2022Liao, Y. H., & Xing, Y. F. (2022). Social capital and residents’ plastic recycling behaviors in China. Journal of Environmental Planning and Management, 1-22. In press. http://dx.doi.org/10.1080/09640568.2021.2007062.). On average, it took respondents 10-15 minutes to complete a questionnaire. Wenjuanxing platform technicians checked the returned questionnaires and submitted qualified questionnaires to authors. The authors checked the standardization and quality of those questionnaires again. Each respondent who submitted a qualified questionnaire was paid approximately $3. Ultimately, we obtained 640 valid questionnaires from a total of 979.

Table 1 presents the sample profile. Among the 640 respondents, women accounted for approximately 57.8%, and men accounted for 42.2%. Eighty-six percent of the respondents were between 20-40 years old. Nearly 80% of the respondents had a bachelor's degree or above. The monthly income of the respondents was mainly concentrated in the range of 5,000 RMB ($705) to 10,000 RMB ($1410).

Table 1
Demographic profile of respondents.

3.2 Measures

The questionnaire in this paper includes two sections. The demographic characteristics of the respondents are investigated in the first part. Trust, price sensitivity, OFP, and other constructs in our model are presented in the second part.

In addition, we gave a brief guidance to respondents and attached the certification logos of organic food. Photos of some organic foods which could be found in the market were also added. The function of the guidance and photos was to avoid misunderstanding which comes from respondents who lack knowledge about organic food. The guidance only introduced the main categories of organic food. We specifically indicated that organic food includes organic processed food and organic plant-based food. Organic processed products included organic milk, organic milk powder, organic wine, etc. Organic food products mainly included organic grains, organic vegetables and organic fruits. We did not elaborate on the specific benefits of organic food to avoid interference with respondents' follow-up answers. The organic food photos listed in Figure 2. can make respondents more intuitive of the organic food they may contact in their lives.

Figure 2
Photos shown to respondents.

In the second part, most items of the constructs were adapted from prior scales, with appropriate modification. Specifically, the scales of attitude (Wang et al., 2021Wang, J., Shen, M., & Chu, M. (2021). Why is green consumption easier said than done? Exploring the green consumption attitude-intention gap in China with behavioral reasoning theory. Cleaner and Responsible Consumption, 2021(2), 100015. http://dx.doi.org/10.1016/j.clrc.2021.100015.
http://dx.doi.org/10.1016/j.clrc.2021.10...
), subjective norms (Carfora et al., 2019Carfora, V., Cavallo, C., Caso, D., Del Giudice, T. D., De Devitiis, B. D., Viscecchia, R., Nardone, G., & Cicia, G. (2019). Explaining consumer purchase behavior for organic milk: including trust and green self-identity within the theory of planned behavior. Food Quality and Preference, 76, 1-9. http://dx.doi.org/10.1016/j.foodqual.2019.03.006.
http://dx.doi.org/10.1016/j.foodqual.201...
; Ahsan et al., 2020Ahsan, S. M., Balasundaram, R., Lubna, A., & Mohd, D. K. (2020). The role of food eating values and exploratory behaviour traits in predicting intention to consume organic foods: an extended planned behaviour approach. Journal of Retailing and Consumer Services, 59, 102352.), PBC (Carfora et al., 2019Carfora, V., Cavallo, C., Caso, D., Del Giudice, T. D., De Devitiis, B. D., Viscecchia, R., Nardone, G., & Cicia, G. (2019). Explaining consumer purchase behavior for organic milk: including trust and green self-identity within the theory of planned behavior. Food Quality and Preference, 76, 1-9. http://dx.doi.org/10.1016/j.foodqual.2019.03.006.
http://dx.doi.org/10.1016/j.foodqual.201...
; Ahsan et al., 2020Ahsan, S. M., Balasundaram, R., Lubna, A., & Mohd, D. K. (2020). The role of food eating values and exploratory behaviour traits in predicting intention to consume organic foods: an extended planned behaviour approach. Journal of Retailing and Consumer Services, 59, 102352.), purchase intention (Nguyen et al., 2021Nguyen, H. V., Nguyen, N., Nguyen, B. K., & Greenland, S. (2021). Sustainable food consumption: investigating organic meat purchase intention by vietnamese consumers. Sustainability, 13(2), 953. http://dx.doi.org/10.3390/su13020953.
http://dx.doi.org/10.3390/su13020953...
), and OFP (Lee, 2008Lee, K. (2008). Opportunities for green marketing: young consumers. Marketing Intelligence & Planning, 26(6), 573-586. http://dx.doi.org/10.1108/02634500810902839.
http://dx.doi.org/10.1108/02634500810902...
; Rausch & Kopplin, 2021Rausch, T. M., & Kopplin, C. S. (2021). Bridge the gap: consumers’ purchase intention and behavior regarding sustainable clothing. Journal of Cleaner Production, 278, 123882. http://dx.doi.org/10.1016/j.jclepro.2020.123882.
http://dx.doi.org/10.1016/j.jclepro.2020...
; Singh & Verma, 2017Singh, A., & Verma, P. (2017). Factors influencing indian consumers’ actual buying behaviour towards organic food products. Journal of Cleaner Production, 167(20), 473-483. http://dx.doi.org/10.1016/j.jclepro.2017.08.106.
http://dx.doi.org/10.1016/j.jclepro.2017...
) were all adapted from previous related research.

Items of personal norms were modified based on the scale of Koklic et al. (2019)Koklic, M. K., Golob, U., Podnar, K., & Zabkar, V. (2019). The interplay of past consumption, attitudes and personal norms in organic food buying. Appetite, 137, 27-34. http://dx.doi.org/10.1016/j.appet.2019.02.010. PMid:30796976.
http://dx.doi.org/10.1016/j.appet.2019.0...
. Items for trust in producers and trust in retailers were adapted from the work of Ladwein & Sánchez Romero (2021)Ladwein, R., & Sánchez Romero, A. M. (2021). The role of trust in the relationship between consumers, producers and retailers of organic food: a sector-based approach. Journal of Retailing and Consumer Services, 60, 102508. http://dx.doi.org/10.1016/j.jretconser.2021.102508.
http://dx.doi.org/10.1016/j.jretconser.2...
. Price sensitivity was measured based on the items of Wang et al. (2020)Wang, J., Pham, T. L., & Dang, V. T. (2020). Environmental consciousness and organic food purchase intention: a moderated mediation model of perceived food quality and price sensitivity. International Journal of Environmental Research and Public Health, 17(3), 850. http://dx.doi.org/10.3390/ijerph17030850. PMid:32013260.
http://dx.doi.org/10.3390/ijerph17030850...
and Ghali-Zinoubi & Toukabri (2019)Ghali-Zinoubi, Z., & Toukabri, M. (2019). The antecedents of the consumer purchase intention: sensitivity to price and involvement in organic product: moderating role of product regional identity. Trends in Food Science & Technology, 90, 175-179. http://dx.doi.org/10.1016/j.tifs.2019.02.028.
http://dx.doi.org/10.1016/j.tifs.2019.02...
. All the construct items are measured by five-point Likert scales, with “5” representing “strongly agree” and “1” representing “strongly disagree”.

3.3 Analytical techniques

We analysed the data by constructing the structural equation model (SEM) and partial least squares (PLS). SEM, as a statistical modeling method, was proposed by Sorbom & Joreskog in the 1970s (Bollen & Long, 1993Bollen, K. A., & Long, J. S. (1993). Testing structural equation models. Newbury Park: Sage Publications. Retrieved from https://us.sagepub.com/en-us/nam/testing-structural-equation-models/book3893
https://us.sagepub.com/en-us/nam/testing...
). SEM analysis is primarily used to prove relevant hypotheses about variances, observed means and covariances of a set of variables. SEM-PLS is an effective iterative estimation method, which combines multiple regression and principal component analysis and it is suitable for multiple correlation modeling of latent variables. (Zhang et al., 2019bZhang, K., Jiang, W., Zhang, S., Xu, Y., & Liu, W. (2019b). The impact of differentiated technological innovation efficiencies of industrial enterprises on the local emissions of environmental pollutants in anhui province, china, from 2012 to 2016. Environmental Science and Pollution Research International, 26(27), 27953-27970. http://dx.doi.org/10.1007/s11356-019-06032-x. PMid:31350692.
http://dx.doi.org/10.1007/s11356-019-060...
). Moreover, PLS-SEM was chosen for the following reasons. First, it does not need data to be a normal distribution (Fornell & Bookstein, 1982Fornell, C., & Bookstein, F. L. (1982). Two structural equation models: LISREL and PLS applied to consumer exit-voice theory. JMR, Journal of Marketing Research, 19(4), 440-452. http://dx.doi.org/10.1177/002224378201900406.
http://dx.doi.org/10.1177/00222437820190...
). Second, it is suitable for complex models, such as models with moderation and/or mediation variables (Hair et al., 2014Hair, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (pls-sem): an emerging tool in business research. European Business Review, 26(2), 106-121. http://dx.doi.org/10.1108/EBR-10-2013-0128.
http://dx.doi.org/10.1108/EBR-10-2013-01...
; Astrachan et al., 2014Astrachan, C. B., Patel, V. K., & Wanzenried, G. (2014). A comparative study of CB-SEM and PLS-SEM for theory development in family firm research. Journal of Family Business Strategy, 5(1), 116-128. http://dx.doi.org/10.1016/j.jfbs.2013.12.002.
http://dx.doi.org/10.1016/j.jfbs.2013.12...
). Third, the established theory in PLS-SEM can introduce flexibility from new latent variables and new relationships (Richter et al., 2016Richter, N. F., Cepeda, G., Roldán, J. L., & Ringle, C. M. (2016). European management research using partial least squares structural equation modeling (PLS-SEM). European Management Journal, 34(6), 589-597. http://dx.doi.org/10.1016/j.emj.2016.08.001.
http://dx.doi.org/10.1016/j.emj.2016.08....
), which is fully applicable to our research. The model was tested by SmartPLS version 3.0, and the statistical significance was tested using the bootstrap resampling method (5000 resamplings).

4 Data analysis and results

4.1 Common method variance and descriptive statistics

We applied the Harmen single factor test to evaluate the common method variance (CMV) (Schwarz et al., 2017Schwarz, A., Rizzuto, T., Carraher-Wolverton, C., Roldan, J. L., & Barrera-Barrera, R. (2017). Examining the impact and detection of the “Urban Legend” of common method bias. The Data Base for Advances in Information Systems, 48(1), 93-118. http://dx.doi.org/10.1145/3051473.3051479.
http://dx.doi.org/10.1145/3051473.305147...
). The results showed that the first factor in the factor analysis explained 31.88% of the total variance, less than the threshold of 50% (Harman, 1967Harman, D. (1967). A single factor test of common method variance. The Journal of Psychology, 35, 359-378.), indicating no severe threat from the CMV. Therefore, the CMV did not pose a severe threat to our data.

The descriptive statistics show that trust in producers (mean = 3.544, SD = 0.719) is slightly higher than trust in retailers (mean = 3.518, SD = 0.686). Organic food purchasing intention (mean = 4.050, SD = 0.583) is significantly greater than OFP (mean = 3.479, SD = 0.725), indicating the gap between intention and behaviour. Price sensitivity is the lowest (mean = 2.495, SD = 0.762) among all constructs.

Descriptive statistics of the sample show that health concern (mean = 3.969, SD = 0.723) is a little bit higher than environmental concern (mean = 3.956, SD = 0.684). Attitude (mean = 3.777, SD = 0.631) toward organic purchasing is higher than OFP (mean = 3.594, SD = 0.756), indicating the existence of attitude-behavior gap.

4.2 The measurement model

As Table 2 shows, Cronbach's alpha and composite reliability (CR) were conducted to check the reliability of the constructs. The results show that the CR and Cronbach's alpha values are above the cut-off value of 0.7, indicating the high internal consistency of the scale (Nunnally, 1978Nunnally, J. C. (1978). Psychometric theory (2nd ed.) New York: McGraw-Hill.).

Table 2
Reliability and validity tests of the constructs.

We used standardised factor loading and average variance extraction (AVE) to test convergent validity (Hair et al., 2011Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139-151. http://dx.doi.org/10.2753/MTP1069-6679190202.
http://dx.doi.org/10.2753/MTP1069-667919...
), referring to whether each item reflects the same construct. The results show that the standardised loadings of most items are higher than the threshold of 0.7. Two exceptions are PS1 and INT2, whose loadings are close to 0.7, meeting the basic requirements (Hair et al., 2014Hair, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (pls-sem): an emerging tool in business research. European Business Review, 26(2), 106-121. http://dx.doi.org/10.1108/EBR-10-2013-0128.
http://dx.doi.org/10.1108/EBR-10-2013-01...
). In addition, AVE values are higher than the suggested value of 0.5, indicating sufficient convergence validity.

The Fornell and Larcker criterion and Heterotrait-monotrait (HTMT) ratio are used to evaluate the discriminant validity (Henseler et al., 2015Henseler, J., Ringle, C., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115-135. http://dx.doi.org/10.1007/s11747-014-0403-8.
http://dx.doi.org/10.1007/s11747-014-040...
). Table 3 shows that the correlations of different constructs are less than the square root of their own AVE value (Degirmenci & Breitner, 2017Degirmenci, K., & Breitner, M. H. (2017). Consumer purchase intentions for electric vehicles: is green more important than price and range? Transportation Research Part D, Transport and Environment, 51, 250-260. http://dx.doi.org/10.1016/j.trd.2017.01.001.
http://dx.doi.org/10.1016/j.trd.2017.01....
). Table 4 shows that all the values of the HTMT ratio are lower than 0.9. The results indicate the discriminant validity for each construct.

Table 3
Correlations and square roots of AVEs. (Fornell-Larcker criterion).
Table 4
Heterotrait-Monotrait Ratio (HTMT) and Confidence Interval.

4.3 Path relationship evaluations

The results of the test are shown in Figure 3 and Table 5. As expected, PBC (β = 0.152, p < 0.001), personal norms (β = 0.231, p < 0.001), and intention (β = 0.244, p = 0.017) have a positive influence on consumers’ organic food purchase behaviour, which supports H1, H2 and H3. Furthermore, trust in producers (β = 0.095, p = 0.017) and trust in retailers (β = 0.129, p = 0.003) positively affect consumers’ OFP. In addition, price sensitivity (β = -0.208, p < 0.001) negatively affects OFP, thereby supporting H4, H5 and H6.

Figure 3
Results of the structural model.
Table 5
Results of hypothesis testing.

4.4 Predictive relevance of the model

The predictive relevance of the structural model is mainly evaluated by determination coefficient and cross-validated redundancy (Hair et al., 2011Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139-151. http://dx.doi.org/10.2753/MTP1069-6679190202.
http://dx.doi.org/10.2753/MTP1069-667919...
). The model's overall prediction strength is measured by R2. The magnitude of the effect of R2 depends on the following threshold values (Schwarz et al., 2017Schwarz, A., Rizzuto, T., Carraher-Wolverton, C., Roldan, J. L., & Barrera-Barrera, R. (2017). Examining the impact and detection of the “Urban Legend” of common method bias. The Data Base for Advances in Information Systems, 48(1), 93-118. http://dx.doi.org/10.1145/3051473.3051479.
http://dx.doi.org/10.1145/3051473.305147...
): small effect size when R2= 0.3, medium effect size when R2 from 0.3 to 0.6 and large effect size when R2= 0.60. The R2 of personal norms, intention and OFP were all between 0.3 and 0.6, indicating a medium effect size.

Then, the blindfold technique was used to calculate the Stone-Geisser-Criterion (Q2), which is the indicator of the model's relative predictive relevance (Geisser, 1974Geisser, S. A. (1974). Predictive approach to the random effects model. Biometrika, 61(1), 101-107. http://dx.doi.org/10.1093/biomet/61.1.101.
http://dx.doi.org/10.1093/biomet/61.1.10...
; Stone, 1974Stone, M. (1974). Cross-validatory choice and assessment of statistical predictions. Journal of the Royal Statistical Society. Series A (General), 36, 111-147.). Hair et al. (2011)Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139-151. http://dx.doi.org/10.2753/MTP1069-6679190202.
http://dx.doi.org/10.2753/MTP1069-667919...
believed that if Q2 is above zero, the predictive accuracy of the path model is considered acceptable. Precisely, small effect size when Q2= 0.02, medium effect size Q2= 0.15 and large effect size when Q2= 0.35 (Sarstedt et al., 2014Sarstedt, M., Ringle, C., Smith, D., Reams, R., & Hair, J. Jr (2014). Partial Least Squares Structural Equation Modeling (PLS-SEM): a useful tool for family business researchers. Journal of Family Business Strategy, 5(1), 105-115. http://dx.doi.org/10.1016/j.jfbs.2014.01.002.
http://dx.doi.org/10.1016/j.jfbs.2014.01...
). We find that the Q2 of personal norms, intention and OFP are all greater than 0.15 and less than 0.35, indicating a medium effect size. The appendix shows the results of R2 and Q2.

4.5 The moderating effect of trust and price sensitivity

According to Chin et al. (2003)Chin, W. W., Marcolin, B. L., & Newsted, P. R. (2003). A partial least squares latent variable modeling approach for measuring interaction effects: results from a monte carlo simulation study and an electronic-mail emotion/adoption study. Information Systems Research, 14(2), 189-217. http://dx.doi.org/10.1287/isre.14.2.189.16018.
http://dx.doi.org/10.1287/isre.14.2.189....
, we calculated all interaction indicators while adding them to the model. Table 6 shows that trust in producers and trust in retailers significantly strengthen the relationships between personal norms, PBC, intention and OFP. Specifically, the greatest moderating effect is trust in producers (β = 0.092, p < 0.001) on personal norms and OFP, which is significant at the 1% level. Meanwhile, price sensitivity was confirmed to weaken the effect of PBC (β = -0.087, p < 0.05) and intention (β = -0.109, p < 0.05) on OFP. However, the moderating effect of price sensitivity on the relationship between personal norms and OFP was not supported. These findings are shown in Table 6 and Figure 4. Therefore, H7 to H9 are supported, except for H9c.

Table 6
The results of the moderating effect.
Figure 4
a) Moderation effect of trust in producer on the relationship between consumption intention and OFP. b) Moderation effect of trust in producer on the relationship between PBC and OFP. c) Moderation effect of trust in producer on the relationship between PN and OFP. d) Moderation effect of trust in retailer on the relationship between consumption intention and OFP. e) Moderation effect of trust in retailer on the relationship between PBC and OFP. f) Moderation effect of trust in retailer on the relationship between PN and OFP. g) Moderation effect of price sensitivity on the relationship between consumption intention and OFP. h) Moderation effect of price sensitivity on the relationship between PBC and OFP.

5 Discussion

The results indicated that trust in producers and trust in retailers play essential roles in OFP. These findings are consistent with Truong et al. (2021)Truong, V. A., Conroy, D. M., & Lang, B. (2021). The trust paradox in food labelling: an exploration of consumers’ perceptions of certified vegetables. Food Quality and Preference, 93(9/10), 104280. http://dx.doi.org/10.1016/j.foodqual.2021.104280.
http://dx.doi.org/10.1016/j.foodqual.202...
, who supported that trust in food actors is a critical determinant of organic food choice. Specifically, the impact of trust in retailers on OFP is stronger than that of trust in producers. A possible explanation might be the distancing effect between consumers and producers (Ladwein & Sánchez Romero, 2021Ladwein, R., & Sánchez Romero, A. M. (2021). The role of trust in the relationship between consumers, producers and retailers of organic food: a sector-based approach. Journal of Retailing and Consumer Services, 60, 102508. http://dx.doi.org/10.1016/j.jretconser.2021.102508.
http://dx.doi.org/10.1016/j.jretconser.2...
). Organic food is mainly distributed through indirect channels in China, such as supermarkets or speciality stores (Hamzaoui-Essoussi et al., 2013Hamzaoui-Essoussi, L., Sirieix, L., & Zahaf, M. (2013). Trust orientations in the organic food distribution channels: a comparative study of the Canadian and French markets. Journal of Retailing and Consumer Services, 20(3), 292-301. http://dx.doi.org/10.1016/j.jretconser.2013.02.002.
http://dx.doi.org/10.1016/j.jretconser.2...
). In this context, consumers have more direct contact with retailers than producers. Consequently, trust in retailers has a stronger effect. Another potential reason might be related to the theory of trust transfer (Zhao et al., 2019Zhao, J. D., Huang, J. S., & Su, S. (2019). The effects of trust on consumers’ continuous purchase intentions in C2C social commerce: a trust transfer perspective. Journal of Retailing and Consumer Services, 50, 42-49. http://dx.doi.org/10.1016/j.jretconser.2019.04.014.
http://dx.doi.org/10.1016/j.jretconser.2...
), which can explain how trust transfers between the different actors within the chain of organic food. Consumers' trust in a specific organic producer would influence their trust in the retailer. Therefore, the effect of trust in retailers is the cumulative result of its own trust and trust in producers.

The results also show that trust in producers and retailers strengthens the effects of PBC, personal norms and purchase intention on OFP. Trust in stakeholders may make consumers believe the attributes of organic food, such as authenticity, reliability, and high quality. In other words, trust reduces consumers' perceived risks and increases their perceived benefits (Zhang et al., 2018Zhang, Y., Jing, L., Bai, Q., Shao, W., Feng, Y., Yin, S., & Zhang, M. (2018). Application of an integrated framework to examine Chinese consumers’ purchase intention toward genetically modified food. Food Quality and Preference, 65, 118-128. http://dx.doi.org/10.1016/j.foodqual.2017.11.001.
http://dx.doi.org/10.1016/j.foodqual.201...
). Therefore, the greater they trust producers and retailers, their PBC, personal norms, and purchase intention are more likely to translate into actual behaviours. This finding is consistent with the study of Sultan et al. (2020)Sultan, P., Tarafder, T., Pearson, D., & Henryks, J. (2020). Intention-behaviour gap and perceived behavioural control-behaviour gap in theory of planned behaviour: moderating roles of communication, satisfaction and trust in organic food consumption. Food Quality and Preference, 81, 103838. http://dx.doi.org/10.1016/j.foodqual.2019.103838.
http://dx.doi.org/10.1016/j.foodqual.201...
, which verified that trust could strengthen the relationships between PBC, intention and behaviour. However, they did not distinguish the different types of trust. Interestingly, we found that the most significant moderating effects are on the relationship between personal norms and behaviour for each type of trust. These results indicate that consumers with a higher level of trust are more likely to believe that organic food can meet their quality and ethical requirements (Azzurra et al., 2019Azzurra, A., Massimiliano, A., & Angela, M. (2019). Measuring sustainable food consumption: a case study on organic food. Sustainable Production and Consumption, 17(1), 95-107. http://dx.doi.org/10.1016/j.spc.2018.09.007.
http://dx.doi.org/10.1016/j.spc.2018.09....
). Hence, they can perform their personal norms and make purchase decisions following their moral obligation without considering confusing factors.

Third, price sensitivity is a negative factor of OFP. Specifically, the higher the price sensitivity of consumers is, the greater the emphasis on price factors in the consumer decision-making process (Sultan et al., 2020Sultan, P., Tarafder, T., Pearson, D., & Henryks, J. (2020). Intention-behaviour gap and perceived behavioural control-behaviour gap in theory of planned behaviour: moderating roles of communication, satisfaction and trust in organic food consumption. Food Quality and Preference, 81, 103838. http://dx.doi.org/10.1016/j.foodqual.2019.103838.
http://dx.doi.org/10.1016/j.foodqual.201...
). Consumers with high price sensitivity may think that organic products' benefits (e.g., high quality, good taste, environmentally friendly) do not match the price, hindering their purchasing behaviour. In contrast, consumers with low price sensitivity may highlight the benefits of organic food and neglect the premium. Therefore, the premium price of organic food is unlikely to be regarded as a purchase barrier for them. These results further support Ghali-Zinoubi & Toukabri's (2019)Ghali-Zinoubi, Z., & Toukabri, M. (2019). The antecedents of the consumer purchase intention: sensitivity to price and involvement in organic product: moderating role of product regional identity. Trends in Food Science & Technology, 90, 175-179. http://dx.doi.org/10.1016/j.tifs.2019.02.028.
http://dx.doi.org/10.1016/j.tifs.2019.02...
findings, who proposed that the likelihood of a consumer purchasing an organic product will decrease as his price sensitivity increases.

Finally, price sensitivity weakens the relationships between PBC-OFP and intention-OFP. These findings can be explained by the fact that consumers with high price sensitivity may be more concerned about the premium price of organic food, which increases their perceived price barriers and hinders the translation of PBC and intention to behave. Additionally, these results highlighted that consumers' price sensitivity is one of the crucial factors to consider and the absolute price of organic food. However, the moderating effect of price sensitivity is insignificant on the relationship between personal norms and OFP. These results indicate that as a sense of moral obligation (Schwarz, 1977Schwarz, S. H. (1977). Normative influences on altruism. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 10, pp. 221-279). New York: Academic Pres. http://dx.doi.org/10.1016/S0065-2601(08)60358-5.
http://dx.doi.org/10.1016/S0065-2601(08)...
), personal norms have a relatively stable impact on OFP, regardless of the level of consumers' price sensitivity.

6 Conclusion and implications

6.1 Conclusion

There are several conclusions that we can draw from this study. First, trust in producers and trust in retailers play essential roles in OFP. Specifically, the impact of trust in retailers is stronger than that of trust in producers due to the distancing effect and trust transfer theory. Second, trust in producers and retailers strengthens the effects of PBC, personal norms and purchase intention on OFP. Third, price sensitivity is a negative factor of OFP. Finally, price sensitivity weakens the relationships between PBC and OFP, as well as intention and OFP, but has no significant moderating effect on personal norms and OFP.

6.2 Theoretical implications

This research contributes to the literature on organic food in three ways. First, unlike most prior research that focused on purchase intention (e.g., Ghali-Zinoubi & Toukabri, 2019Ghali-Zinoubi, Z., & Toukabri, M. (2019). The antecedents of the consumer purchase intention: sensitivity to price and involvement in organic product: moderating role of product regional identity. Trends in Food Science & Technology, 90, 175-179. http://dx.doi.org/10.1016/j.tifs.2019.02.028.
http://dx.doi.org/10.1016/j.tifs.2019.02...
; Wang et al., 2020Wang, J., Pham, T. L., & Dang, V. T. (2020). Environmental consciousness and organic food purchase intention: a moderated mediation model of perceived food quality and price sensitivity. International Journal of Environmental Research and Public Health, 17(3), 850. http://dx.doi.org/10.3390/ijerph17030850. PMid:32013260.
http://dx.doi.org/10.3390/ijerph17030850...
), we highlighted the role of trust and price sensitivity in determining consumers' organic food purchase behaviour. This is helpful to clarify the determinants of OFP and narrow the gap between intention and the actual behaviour of organic food purchase.

Second, this research extends the knowledge of the effect of trust on OFP. Previous research emphasised trust in products, labelling, or certification processes but seldom paid attention to trust in multiple stakeholders simultaneously (Ladwein & Sánchez Romero, 2021Ladwein, R., & Sánchez Romero, A. M. (2021). The role of trust in the relationship between consumers, producers and retailers of organic food: a sector-based approach. Journal of Retailing and Consumer Services, 60, 102508. http://dx.doi.org/10.1016/j.jretconser.2021.102508.
http://dx.doi.org/10.1016/j.jretconser.2...
). We explored the effects of consumers' trust in two main actors (the producers and retailers) within the organic food chain on OFP. Moreover, the moderating effect of the two types of trust has been demonstrated, which is not yet fully understood (Tandon et al., 2020Tandon, A., Dhir, A., Kaur, P., Kushwah, S., & Salo, J. (2020). Why do people buy organic food? the moderating role of environmental concerns and trust. Journal of Retailing and Consumer Services, 57, 102247. http://dx.doi.org/10.1016/j.jretconser.2020.102247.
http://dx.doi.org/10.1016/j.jretconser.2...
; Sultan et al., 2020Sultan, P., Tarafder, T., Pearson, D., & Henryks, J. (2020). Intention-behaviour gap and perceived behavioural control-behaviour gap in theory of planned behaviour: moderating roles of communication, satisfaction and trust in organic food consumption. Food Quality and Preference, 81, 103838. http://dx.doi.org/10.1016/j.foodqual.2019.103838.
http://dx.doi.org/10.1016/j.foodqual.201...
).

Finally, the present study sheds new light on the effect of price sensitivity. Specifically, the findings of our study showed a significant negative impact of price sensitivity on OPP. In addition, we also revealed that price sensitivity moderates the effects of some OFP antecedents, such as purchase intention and PBC. In other words, the impacts of purchase intention and PBC on OFP will be contingent on the level of consumers' price sensitivity.

6.3 Practical implications

This research sheds light on consumers' organic food purchases, which is beneficial to actors in the organic food chain, such as producers, retailers and governments.

First, organic food producers and retailers must pay attention to establishing consumers' trust. The quality of organic food is primarily determined by the production and control process of the producer. As a result, producers should demonstrate supply transparency and strengthen communication with consumers. For example, they can show organic food production methods, locations, and production processes to consumers through the internet, new media, or face-to-face to enhance trust. Moreover, shortening the distribution channel is another effective measure for producers. For instance, they can interact socially with consumers through farmers' markets, factory-outlet stores and online channels, answering questions about their food origin, production methods, and variety (Smithers et al., 2008Smithers, J., Lamarche, J., & Joseph, A. (2008). Unpacking the terms of engagement with local food at the farmers’ market: insights from Ontario. Journal of Rural Studies, 24(3), 337-350. http://dx.doi.org/10.1016/j.jrurstud.2007.12.009.
http://dx.doi.org/10.1016/j.jrurstud.200...
). As intermediaries between producers and consumers, retailers should choose credible organic food suppliers and ensure the traceability of organic food. More importantly, establishing good interpersonal relationships with consumers, maintaining close communication, and providing good after-sales service may benefit consumers' trust.

Second, price sensitivity is a significant factor that cannot be ignored for marketing actors of organic food. Most Chinese consumers are price-sensitive since China is a developing country. Therefore, market actors should pay attention to the price sensitivity of consumers while reducing the price of organic foods. Specifically, market actors should use different marketing strategies for consumers with different price sensitivities. For example, producers could supply organic food with different specifications, sizes, and prices to meet consumers' demands with varying price sensitivities. In addition, some product promotion and advertising campaigns can convey the advantages of organic food to consumers, which can be helpful to reduce price barriers to consumers and motivate their purchase behaviour. Furthermore, retailers are advised to develop target marketing strategies according to consumers' price sensitivity. For price-insensitive consumers, the premium for organic food will not affect their OFP because they are willing to pay a premium for good quality and environmental value (Wang et al., 2020Wang, J., Pham, T. L., & Dang, V. T. (2020). Environmental consciousness and organic food purchase intention: a moderated mediation model of perceived food quality and price sensitivity. International Journal of Environmental Research and Public Health, 17(3), 850. http://dx.doi.org/10.3390/ijerph17030850. PMid:32013260.
http://dx.doi.org/10.3390/ijerph17030850...
). Thus, organic food of high quality with high prices should be provided for this target market. In contrast, a suitable quality organic food with an acceptable price should suit consumers with high price sensitivity. The producers focus on improving production methods to reduce production costs. At the same time, the retailers give consumers a reasonable price that reflects the actual value of organic food.

6.4 Limitations

This research may have the following limitations. First, this study has examined two types of trust in stakeholders: trust in producers and trust in retailers. Further study could explore the role of trust in the other actors within the food chain, such as the government or other agencies. Second, since this research focused on the role of trust and price sensitivity, the product factors (e.g., product quality) were not included in the model. Third, the samples in this survey were all from China, and the results may not apply to other countries. Finally, consumer behaviours were measured through self-reporting by an online survey. In future research, the application of mixed methods and actual consumption data may mitigate possible sample selection bias and measurement errors.

Acknowledgements

This research was supported by the (Ministry of Education in China) Project of Humanities and Social Sciences (Grant nos. 18YJAZH055).

  • Practical Application: Provide suggestions to promote the sale of organic food.
  • † These authors contributed equally to this work,both are first authors.

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Publication Dates

  • Publication in this collection
    25 July 2022
  • Date of issue
    2022

History

  • Received
    20 Mar 2022
  • Accepted
    13 May 2022
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