PERMANENT EDUCATION IN HEALTH AND KNOWLEDGE MANAGEMENT: INITIATIVES IN THE REGIONAL HEALTH SUPERINTENDENCE

Ribeiro, Daniele Knopp; Friedrich, Denise Barbosa de Castro

doi:10.1590/ce.v28i0.93136

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Sumário

ORIGINAL ARTICLE • Cogitare Enferm. 28 • 2023 • https://doi.org/10.1590/ce.v28i0.93136 copy

PERMANENT EDUCATION IN HEALTH AND KNOWLEDGE MANAGEMENT: INITIATIVES IN THE REGIONAL HEALTH SUPERINTENDENCE^* * Article extracted from the master’s “Educação Permanente em Saúde e Gestão do Conhecimento: um estudo de (in) compatibilidades”, Universidade Federal de Juiz de Fora, Juiz de Fora, MG, Brasil, 2022.

Authorship SCIMAGO INSTITUTIONS RANKINGS

HIGHLIGHTS

Knowledge is perceived as thoughtful and transformative information.
Permanent Education in Health aims at listening, exchange and involvement.
Knowledge Management is a tool and an instrument of everyday life.
Knowledge Management eases Permanent Education in Health.

ABSTRACT

Objective:

to provide the Permanent Education in Health and Knowledge Management actions carried out at the Regional Health Superintendence of Minas Gerais - Brazil, and to reflect on the possible parallels.

Method:

this is a qualitative and exploratory study conducted with 10 health workers. Data collection took place from February to May 2021 using a remote instrument prepared via Google Forms, and analyzed according to Bardin’s Thematic Content Analysis technique.

Results:

there are formal and informal training and knowledge sharing processes, construction and transformation of work processes, as well as fragmentation, sectorization and competitiveness based on information.

Conclusion:

the results have the potential to stimulate discussion about the various knowledge movements in the health regions, attentive to the elaboration and implementation of state and regional Permanent Health Education and Knowledge Management plans conceptually aligned and committed to the territory.

DESCRIPTORS:
Continuing education; Knowledge management; Health management; Nursing; Qualitative research.

Collection instrument questions	RU regarding the actions	Categories
How different forms of knowledge are used in the SRS	The different knowledge of the SRS is integrated into the work processes, used in the planning and execution of actions, in the technical support to colleagues/exchange of experience between employees, in PEH, in training, in meetings and in counseling for the municipalities	Identification and integration of all the knowledge in the SRS
How is PEH organized and conducted?	PEH: aids/sharing instance/exchanges of Information between employees/hubs/sectors	From the PEH gap to its potential
How is KM present in the SRS?	KM is present in the SRS in the training options carried out by the SES-MG/State, in meetings and exchanges of information, in the construction of internal work processes, and in actions with municipal actors. There is limited KM.	KM and SRS
Which are the (in)compatibilities between PEH and KM?	Compatibility: Through KM, PEH can be achieved, the topics relevant to health education can be listed, and information can be used to transform work processes. PEH can be a strategy for KM, for the efficiency of the organization. They are compatible and complementary. Incompatibility: centralized information, materialization of status or “power”. KM guarantees the best results for the company, it can generate competitiveness among the employees. PEH contributes benefits to the company and the workers, not merely results. Fragmented and sectored interaction.	(In)compatibilities between PEH and KM

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[1] All authors approved the final version of the text.