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Humanized care in the Intensive Care Unit: discourse of Angolan nursing professionals

Atención humanizada en la Unidad de Cuidados Intensivos: discurso de los enfermeros angoleños

ABSTRACT

Objectives:

to analyze the perception of nursing professionals in an intensive care unit in Angola about humanized care and identify resources necessary for its implementation.

Methods:

a qualitative, descriptive study conducted with 15 professionals in June-October/2020 in intensive care unit in Angola. The data were collected through semi-structured interviews; analysis based on the collective subject discourse technique.

Results:

five central ideas emerged: three related to the perception of humanized care (“From integral vision and empathy to a set of actions in all phases of care”, “Humanizing is extending care to family members and companions”, “Humanized care requires the establishment of a bond of trust and guarantee of individualized care”); and two on the resources necessary for this care (“Need for infrastructure - human and material resources”, “Professional training and humanized care are interconnected”).

Final Considerations:

humanized care involves objectivity and subjectivity; it includes family members. An adequate infrastructure can provide it.

Descriptors:
Humanization of Assistance; Nursing Care; Nursing Team; Intensive Care Units; Nursing

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