In a complex and competitive world, it becomes more and more difficult to visualize and find action and collectively-based strategies to solve problems in the professional and institutional context. The greatest challenge lies in constructing elements of reflection and intervention strategies able to rescue basic values coherent with professional ethics and respect to human dignity, indicators for the development of an institutional humanization process. Through Paulo Freire's method, based on the dialogue and critical reflection about one's concrete reality, we aimed at constructing an interdisciplinary process in order to humanize the hospital environment. Among others, the following subjects were generated: to be human in order to humanize; the human being a being of dialogical relations; humanization implies communication and is a result of welcoming and emotional bonds.
Nursing; Patient care team; Ethics