Advanced Access in a Family Health Unit in the countryside of the State of São Paulo: an experience report

ABSTRACT

Advanced Access (AA) is an agenda organization method in Primary Health Care (PHC) units that preaches the saying ‘Do today’s work today!’. It actively seeks to reduce the repressed demand for care, reduce absenteeism and increase access to users of the Brazilian Unified Health System (SUS). The objective of this study is to report the implementation of AA in a Family Health Unit (FHU). Interviews were conducted with FHU professionals about AA and, in a preliminary way, data from Primary Health Care Information System (Siab), E-SUS and physical agendas were used, for numerical comparison of some parameters between before and after AA implementation.

KEYWORDS
Health services accessibility; Primary Health Care; Family Health Strategy