Assessment of the quality of information on Covid-19 websites: an alternative for combating fake news

ABSTRACT

Information and communication technologies have spread worldwide and are increasingly present in almost every aspect of human life, including health. The issue of information quality has assumed great importance amid the widespread dissemination of false knowledge, especially in a pandemic. We evaluated the quality of information on Covid-19 websites of four Health Secretariats in the state of Mato Grosso do Sul, Brazil, from July to August 2020. This participatory evaluation employed five criteria, following the international literature, namely: Technical, Interactivity, Comprehensiveness, Readability, and Accuracy, subdivided into 46 indicators. The results of the evaluated websites point to a low level of compliance with the indicators and criteria adopted and fail to disclose the primary scientific evidence on the topic, available on the Ministry of Health’s website. The high circulation of fake news has marked the Covid-19 pandemic. In this context, Health Secretariats’ pages should display quality and intelligible information about the disease. Only then will they offer reliable informational content based on scientific evidence, contributing to the fight against fake news and its adverse impacts.

KEYWORDS
Internet; Evaluation studies as topic; Coronavirus infections; Online access to information; Quality of health information