Nursing intervention to meet the family members’ needs during the surgery waiting time

Fuentes-Ramirez, Alejandra; Laverde-Contreras, Olga Lucia

doi:10.1590/1518-8345.5028.3483

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Revista Latino-Americana de Enfermagem

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Original Article • Rev. Latino-Am. Enfermagem 29 • 2021 • https://doi.org/10.1590/1518-8345.5028.3483 copy

Nursing intervention to meet the family members’ needs during the surgery waiting time^* * Financial support from the Universidad de La Sabana to the research project ENF-18-2016, Colombia.

Authorship SCIMAGO INSTITUTIONS RANKINGS

Objective:

to assess the effect of a care intervention focused on meeting the needs of family members of surgical patients during the surgery waiting time, when compared to conventional care.

Method:

a study with a quasi-experimental design that was developed from December 2019 to February 2020 and included 313 family members (Intervention Group=149 and Control Group=164) from a private hospital. The intervention consisted in four moments: “knowing the surgical environment and process”, “information when the surgery starts”, “information when the surgery ends”, and “family-patient reunion”. The “satisfaction” variable was assessed through the “Patient Satisfaction with Nursing Care Quality Questionnaire” instrument. The data were analyzed using descriptive and analytical statistics. The study observed the ethical principles in research.

Results:

the family members in the Intervention Group presented greater satisfaction with Nursing care, 90.07(9.8), when compared to the Comparison Group, 78.72(16.38), with an 11.35-point increase(p=0.000).

Conclusion:

the results showed that the families that received the intervention on the patient’s status during the surgery waiting time were more satisfied with Nursing care in comparison to the conventional intervention.

Descriptors:
Perioperative Care; Operating Rooms; Nursing; Family; Clinical Nursing Research; Patient Satisfaction

Variable	Comparison	%	Intervention	%	Total in the study	%
Variable	N (164)	%	N (149)	%	N (313)	%
Gender
Female	110	67.1	96	64.4	206	65.8
Male	54	32.9	53	35.6	107	34.2
Schooling level
Can read/write	2	1.2	0	0	2	0.6
Elementary School	22	13.4	10	6.7	32	10.2
Bachelor’s Degree	56	34.1	43	28.9	99	31.6
Technician/Technologist	33	20.1	39	26.2	72	23
University	34	20.7	36	24.2	70	22.4
Post-graduate studies	17	10.4	21	14.1	38	12.1
Elementary School	17	10.4	21	14.1	38	12.1
Bachelor’s Degree	87	53	67	45	154	49.2
Occupation
Unemployed	3	1.8	10	6.7	13	4.2
Household chores	39	23.8	25	16.8	64	20.4
Retiree	8	4.9	10	6.7	18	5.8
Other	27	16.5	37	24.8	64	20.4
Marital status
Single	36	22	44	29.5	80	25.6
Married	80	48.8	70	47	150	47.9
Consensual union	35	21.3	28	18.8	63	20.1
Separated	7	4.3	6	4	13	4.2
Widowed	6	3.7	1	0.7	7	2.2
Kinship with the surgical patient
Brother/Sister	9	5.5	14	9.4	23	7.3
Son/Daughter	50	30.5	39	26.2	89	28.4
Father/Mother	35	21.3	25	16.8	60	19.2
Spouse	58	35.4	54	36.2	112	35.8
Other	12	7.3	17	11.4	29	9.3
Accompanied the family member to the pre-surgical consultation
Yes	96	58.5	77	51.7	173	55.3
No	68	41.5	72	48.3	140	44.7
Has lived the experience of accompanying the family member
Yes	96	58.5	77	51.7	173	55.3
No	68	41.5	72	48.3	140	44.7

	Comparison n=164				Intervention n=149
	Mean (SD)	Min		Max	Mean (SD)	Min	Max
Concern and care	26.85 (6.4)		7	35	31.09 (3.86)	14	35
Information	23.01 (5.7)		7	30	26.83 (3.4)	12	30
Overall quality	17.01 (2.9)		6	20	18.71 (1.6)	11	20
Care coordination	3.91 (1.1)		1	5	4.50 (0.7)	1	5
Discharge instructions	3.73 (1.1)		1	5	4.42 (0.6)	1	5
Privacy	4.20 (1)		1	5	4.52 (0.6)	1	5
Total Results	78.72 (16.38)		31	100	90.07 (9.8)	44	100

Escola de Enfermagem de Ribeirão Preto / Universidade de São Paulo Av. Bandeirantes, 3900, 14040-902 Ribeirão Preto SP Brazil, Tel.: +55 (16) 3315-3451 / 3315-4407 - Ribeirão Preto - SP - Brazil
E-mail: rlae@eerp.usp.br

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Financial support from the Universidad de La Sabana to the research project ENF-18-2016, Colombia.

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Nursing intervention to meet the family members’ needs during the surgery waiting time* * Financial support from the Universidad de La Sabana to the research project ENF-18-2016, Colombia.

Objective:

Method:

Results:

Conclusion:

Nursing intervention to meet the family members’ needs during the surgery waiting time^* * Financial support from the Universidad de La Sabana to the research project ENF-18-2016, Colombia.