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Nursing staff and communication: contributions to nursing care

The purpose is the communication process in nursing team. The research is qualitative and descriptive, whose aim is identify the elements that make up the communication process of the nursing team, to analyze the communication strategies used by the team and discuss their influence on nursing care. The theoretical model is applied to the communication process proposed by Berlo. Production techniques of data were semi-structured interviews with 25 nurses, and participant observation. The thematic content analysis was applied to the data. For nursing team, communication is a form of interaction, a means to understanding between people and a tool to convey information verbally.

Communication; Nursing staff; Nursing care


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