The objective of this research is to clarify the concept of nursing care through the analysis of the discourse of nurses and patients. The data were collected in a clinic of a university hospital in Fortaleza-Ceará, in January 2001. The sampling frame was categorized through forms, and the speech of nurses and patients was obtained through semi-structured interviews. Data were formatted into textual form and analyzed according to the discourse analysis method. In the following phase, results were interpreted based on hermeneutic principles. Results showed that nursing professionals link the concept of care to the satisfaction of patients' needs and to their physical and emotional wellbeing. However, even though, these professionals value the interpersonal relationship they establish with their patients, their main concern is technical. Patients, on the other hand, link nursing care to the manifestation of attention, affection and patience. The hermeneutic analysis revealed that nursing care is based on a human predisposition for assistance. This assistance can either be committed and conscious, when it is concerned and solicitous, or uncompromising when it is an inauthentic occupation which only meets mundane immediatisms. We concluded that this study promotes the consolidation of comprehensive-philosophical investigations which can contribute to the qualification of the nursing care.
nursing care; phenomenology; concept