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Title
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Quality Improvement Implementation
Survey |
Quality Improvement Implementation
Survey |
Survey on the Implementation of Quality
Improvement |
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Part I
Section A – Hospital culture
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| Hospital Character |
Hospital Environment |
Hospital Environment |
Item 2: Hospital B is a very dynamic and
entrepreneurial place. People are willing
to stick their necks out and take risks. |
Hospital B is a very dynamic and modern/
entrepreneurial place. People are willing
to expose themselves and take risks. |
Hospital B is a very dynamic and
entrepreneurial place. People are willing
to dare and take risks. |
| Hospital Cohesion |
Team Cohesion or Hospital Cohesion |
Team Cohesion |
Item 17: Hospital A distributes its rewards
fairly equally among its members. It’s
important that everyone from top to
bottom be treated as equally as possible. |
Hospital A distributes its rewards fairly
evenly among its members. It is important
that everyone from top to bottom be
treated as equally as possible. |
Hospital A distributes its rewards fairly evenly
among its members. It is important that
everyone, regardless of function or hierarchy,
be treated as equally as possible. |
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Section B – Actions of the hospital for
quality improvement.
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Item 21: The senior executives provide
highly visible leadership in maintaining
an environment that supports quality
improvement. |
Senior executives demonstrate highly
visible leadership in maintaining the
environment that encourages quality
improvement. |
Top management demonstrates highly
visible leadership in maintaining the
environment that encourages quality
improvement. |
Item 24- The senior executives consistently
participate in activities to improve the
quality of care and services. |
Senior executives participate in activities
to improve the quality of care and services
in a consistent and coherent manner. |
Key executives consistently participate in
activities to improve the quality of care
and services. |
Item 39: Hospital employees are given
adequate time to plan for and test
improvements. |
Hospital workers have enough time to
plan and test improvements. |
Hospital staff have enough time to plan
and test improvements. |
Item 58.The hospital works closely with
suppliers to improve the quality of their
products and services. |
The hospital works closely with suppliers
to improve the quality of its products and
services. |
The hospital maintains a close relationship
with suppliers to improve the quality of its
products and services. |
Item 59: The hospital tries to design
quality into new services as they are being
developed. |
The hospital seeks to implement quality in new
services as soon as they start to be provided. |
The hospital tries to plan the quality of the
new services as they are being developed. |
Item 61.The hospital views quality
assurance as a continuing search for ways
to improve. |
The hospital sees quality assurance as a
continuous search for ways to improve. |
The hospital sees quality management as a
continuous way of improving. |
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Part II – Complementary scales
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Item 79. During the preparation for the
last survey, important changes were
implemented at the hospital. |
During the preparation for the last survey,
important changes were implemented in
the hospital. |
During the preparation for the last
accreditation visit, important changes were
implemented in the hospital |
Item 83. Accreditation enables the
improvement of patient care. |
Accreditation enables better patient care. |
Accreditation enables better patient
assistance. |
Item 88. Accreditation enables the hospital
to better respond to its partners (other
hospitals, diverse hospitals, private clinics,
etc.) |
Accreditation enables the hospital to better
respond to its partners (other hospitals,
diverse hospitals, private clinics, etc.). |
Accreditation enables the hospital to
better respond to its partners (other health
services). |
