PERCEPTION OF MANAGERS REGARDING THE PRINCIPLE OF CONTROLLABILITY FOR THE ACHIEVEMENT OF ORGANIZATIONAL JUSTICE

ABSTRACT

The principle of controllability proposes that managers should only be assessed based on the controllable elements, assuming that the neutralization of uncontrollable items in the performance evaluation leads to greater satisfaction, by enabling a fairer assessment. Thus, the goal of this study is to investigate the perception of managers regarding the principle of controllability to the achievement of organizational justice. To this end, descriptive research with quantitative approach was conducted through a survey to the 150 Best Companies to Work For, according to the magazine Você S/A, 2011, in which obtaining a sample of 63 respondents. Overall, the analyzes of the study show that the effect of applying the principle of controllability on the performance of managers in the surveyed companies is not direct and does not lead to an increase in perceived organizational justice. The research results show that of the tested hypothesis there is a relationship only between the principle of controllability and the procedural justice. It is concluded that among the surveyed managers there seems not to be a concern with the neutralization of uncontrollable factors, which indicates the need for more research regarding the application of the principle of controllability in the performance evaluation of managers.

Keywords:
Perception of managers; Principle of controllability; Organizational justice; Performance evaluation