PURPOSE:
to evaluate the Telehealth Program as a strategy for training in Hearing Health.
METHODS:
the activities were organized from the University Hospital, in Telehealth Nucleus with the use of Adobe® Acrobat® Connect™ Pro Meeting system that enables the interaction of multiple participants in a web conference through sharing. The training was composed of 37community health workers who had no previous experience in hearing health and distance training.
RESULTS:
after the training was presented a questionnaire of 8questions to assess the experience of new instructional tool for web conference in hearing health of evaluating their expectations and their goals achieved, as well as technical issues to test the reliability of the transmission network. One hundred percent of participants considered it comprehensive and easy explained. In the group, 97% of researched pointed that web conference is a useful tool for training community health workers. About 70% of health workers felt comfortable to participate in a web conference. Seventy percent proved to have achieved the expectative on they had for distance education, while the other 30% were very satisfied. Fifty one percent of participants felt satisfied with the training on hearing health, whileother49%feltvery satisfied. Regarding audio and image quality observed large percentage of agents satisfied, 70%. When asked if this type of training is important for their empowerment, the average grade was 9.
CONCLUSION:
it is concluded that the activity was evaluated positively as a tool for empowerment in Hearing Health.
Telemedicine; Community Health Workers; Health Human Resource Training; Audiology
