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Speech, language and hearing teaching-clinic: waiting list management

ABSTRACT

Teaching-clinics aim to teach-learning, besides promoting free services to the community. These assignments result in a large patient demand and long waiting lists. Our study aimed to analyze the waiting lists management in teaching-clinics of speech, language pathology and hearing sciences. We developed a literature review, through Lilacs database, in which we found 75 articles, three of interest, which reported a large consultation demand and long waiting lists in teaching-clinics of speech, language pathology and hearing sciences. The articles analyzed proposed to referral patients to different reference institutions and the criteria establishment to specific consultation in teaching-clinics. We discussed possible solutions to teaching-clinics, in the sense of not creating waiting lists and solutions for those already existent. Hence, we were able to analyze possible solutions to the waiting list management in teaching-clinics of speech language pathology and hearing sciences, providing the development of activities in research, teaching and extension - which are academic goals, therefore, from the Speech-Language Pathologist and Audiologist formation.

Keywords:
Speech, Language and Hearing Sciences; Ambulatory Care Facilities; Education, Higher; Waiting Lists; Health Services Needs and Demand

ABRAMO Associação Brasileira de Motricidade Orofacial Rua Uruguaiana, 516, Cep 13026-001 Campinas SP Brasil, Tel.: +55 19 3254-0342 - São Paulo - SP - Brazil
E-mail: revistacefac@cefac.br