Innovation Ecosystem in Application Platforms: An Exploratory Study of The Role of Users

Abstract

Application platforms are part of innovation ecosystems where interactions between end users and developers self-regulate the growth of the ecosystem itself. One of the most important information for this process is user reviews. This paper uses one ordinary least squares (OLS) regressions for 2016, based on 20 variables for 60 countries to measure consumer demand, using a new indicator based on end-user assessments to verify consistency of relations between quality of demand (measured by the new indicator) and the innovative performance of different countries in this productive segment. The results show the robustness and the new research possibilities that arise, given the positives characteristics presented by the new indicator built by big data and data analytics tools. This indicator shows that the quality of demand supports innovations in the productive segment, which has led to the concussion that obtaining more sophisticated demand feedback represents a potentially powerful stimulus for advancing application development.

Keywords:
App store; Assessments; Innovation; Consumer market requirement