This article shows how the participants of the Banco do Brasil Higher Education Program who obtained a master's or a doctor's degree perceive the use, in their specific posts, of the competencies acquired during their graduate courses. The research, which is descriptive, adopted both a qualitative and quantitative methodological approach. The data was obtained from documents and questionnaires. The sample was formed by bank employees who took part in the program and who had already returned to work. The study indicates that the employees developed a new knowledge, as well as different skills and attitudes. In general terms, they have been able to mobilize the acquired competencies, but not to their full extent. The conclusions of this study indicate that the program has positive results, but could be improved, and that factors associated with the job activities, the relationship between them and the participants' training, as well as organizational support, influence the level of the mobilization.
people management; competency mobilization; professional training and development
