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The knowledge management in the municipal public administration in Curitiba with the application of the Organizational Knowledge Assessment (OKA) method

This article aims to analyze how knowledge management is manifested in the public administration of Curitiba's municipal government. To do it, we used the Organizational Knowledge Assessment method (OKA), created by the World Bank and organized by the National School of Public Administration (Enap). Regarding the methodological procedures, the case study was used as a research instrument and data collection. As a result, we identified the process of organizational assessment, indicating the similarities and distinctions of method development of each destined area , and the importance of systematically implementing an evaluation process allied with the planning of the public organization with strategies for disseminating, sharing and applying the produced knowledge

knowledge management; public administration; OKA method - Sysoka; Curitiba


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