MANAGEMENT PRACTICES, WELL-BEING AND SUPPORTIVE BEHAVIOR

NEIVA, ELAINE R.; MACAMBIRA, MAGNO O.; RIBEIRO, ELISA M. B. A.

doi:10.1590/1678-6971/eRAMD200098

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Dossier • RAM, Rev. Adm. Mackenzie 21 (1) • 2020 • https://doi.org/10.1590/1678-6971/eRAMD200098 copy

MANAGEMENT PRACTICES, WELL-BEING AND SUPPORTIVE BEHAVIOR

Authorship SCIMAGO INSTITUTIONS RANKINGS

ABSTRACT

Purpose:

The aim of this paper was to evaluate the influence of change management practices, reasons to change and anticipated benefits on well-being and change-supportive behavior.

Originality/value:

The theoretical contribution of this study is giving support to measure management interventions and measuring the meanings individuals attribute to the process of change.

Design/methodology/approach:

The study included 255 employees from a Brazilian holding company that offers road transportation, charter, and logistics services in three Brazilian states. The following measures were used: Change Management Practice Scale, Scale of Reasons and Benefits for Change, Change-Supportive Behavior Scale, and Well-Being at Work Scale. The instruments were applied to professionals and managers to evaluate the proposed measures considering the undergoing process of organizational change. The sample data were submitted to exploratory factor analysis (EFA) and Confirmatory Factor Analysis (CFA) of the instruments, as well as mediation analysis and Structural Equation Modeling to test the hypotheses.

Findings:

The study results indicate that change management practices positively affect both supportive behaviors and workers’ well-being. A differentiated effect of perceived organizational reasons and perceived benefits on supportive behaviors and well-being at work was also identified.

KEYWORDS:
Change in organizations; Management practices; Workers’ well-being; Reasons and benefits for change; Change-supportive behavior

			Correlations
Variable	Mean	SP	Practices	Reasons	Benefits	Change-supportive behavior	Fulfillment	Positive affect	Negative affect
Practices	4.82	1.37	1	0.360^ Significant correlations at p = 0.001.	0.506^ Significant correlations at p = 0.001.	0.414^ Significant correlations at p = 0.001.	0.453^ Significant correlations at p = 0.001.	0.457^ Significant correlations at p = 0.001.	-0.445^ Significant correlations at p = 0.001.
Reasons	5.75	0.85	0.360^ Significant correlations at p = 0.001.	1	0.539^ Significant correlations at p = 0.001.	0.411^ Significant correlations at p = 0.001.	0.229^ Significant correlations at p = 0.001.	0.264^ Significant correlations at p = 0.001.	-0.139
Benefits	5.63	1.22	0.506^ Significant correlations at p = 0.001.	0.539^ Significant correlations at p = 0.001.	1	0.433^ Significant correlations at p = 0.001.	0.473^ Significant correlations at p = 0.001.	0.488^ Significant correlations at p = 0.001.	-0.305^ Significant correlations at p = 0.001.
Support	6.12	0.88	0.414^ Significant correlations at p = 0.001.	0.411^ Significant correlations at p = 0.001.	0.433^ Significant correlations at p = 0.001.	1	0.458^ Significant correlations at p = 0.001.	0.425^ Significant correlations at p = 0.001.	-0.332^ Significant correlations at p = 0.001.
Fulfillment	4.35	0.66	0.453^ Significant correlations at p = 0.001.	0.229^ Significant correlations at p = 0.001.	0.473^ Significant correlations at p = 0.001.	0.458^ Significant correlations at p = 0.001.	1	0.561^ Significant correlations at p = 0.001.	-0.243^ Significant correlations at p = 0.001.
Positive effects	3.74	0.9	0.457^ Significant correlations at p = 0.001.	0.264^ Significant correlations at p = 0.001.	0.488^ Significant correlations at p = 0.001.	0.425^ Significant correlations at p = 0.001.	0.561^ Significant correlations at p = 0.001.	1	-0.471^ Significant correlations at p = 0.001.
Negative effects	2.31	0.93	-0.445^ Significant correlations at p = 0.001.	-0.139	-0.305^ Significant correlations at p = 0.001.	-0.332^ Significant correlations at p = 0.001.	-0.243^ Significant correlations at p = 0.001.	-0.471^ Significant correlations at p = 0.001.	1

	χ"	d.f.	χ" γ.λ.	NFI	TLI	CFI	GFI	AGFI	RMSEA (CI 95%)
Model 1	88.50	41	2.15	0.90	0.91	0.93	0.92	0.90	0.076 (0.054-0.098)
Model 2	23.04	6	3.84	0.93	0.90	0.95	0.97	0.90	0.12 (0.07-0.17)

Variable	Supporting changes		Well-being
Variable	β	Indirect effect	β	Indirect effect
Practice-benefits	0.48^ p ≤ 0.05; ns = not significant.		0.48^ p ≤ 0.05; ns = not significant.
Practice-reasons	0.28^ p ≤ 0.05; ns = not significant.		0.28^ p ≤ 0.05; ns = not significant.
Practice-criterion variable	0.23^ p ≤ 0.05; ns = not significant.	0.19^ p ≤ 0.05; ns = not significant.	0.39^ p ≤ 0.05; ns = not significant.	0.21^ p ≤ 0.05; ns = not significant.
Reasons-criterion variable	0.17^ p ≤ 0.05; ns = not significant.		-0.082 ns
Benefit-criterion variable	0.30^ p ≤ 0.05; ns = not significant.		0.49^ p ≤ 0.05; ns = not significant.

Editora Mackenzie; Universidade Presbiteriana Mackenzie Rua da Consolação, 896, Edifício Rev. Modesto Carvalhosa, Térreo - Coordenação da RAM, Consolação - São Paulo - SP - Brasil - cep 01302-907 - São Paulo - SP - Brazil
E-mail: revista.adm@mackenzie.br

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[1] Correspondence concerning this article should be addressed to Elaine R. Neiva, ICC SUL campus Darcy Ribeiro - Instituto de Psicologia - Departamento de Psicologia Social e do Trabalho, Asa Norte, Brasília, Distrito Federal, Brazil, CEP 24030-060. E-mail: elaine_neiva@uol.com.br

			Correlations
Variable	Mean	SP	Practices	Reasons	Benefits	Change-supportive behavior	Fulfillment	Positive affect	Negative affect
Practices	4.82	1.37	1	0.360^ Significant correlations at p = 0.001.	0.506^ Significant correlations at p = 0.001.	0.414^ Significant correlations at p = 0.001.	0.453^ Significant correlations at p = 0.001.	0.457^ Significant correlations at p = 0.001.	-0.445^ Significant correlations at p = 0.001.
Reasons	5.75	0.85	0.360^ Significant correlations at p = 0.001.	1	0.539^ Significant correlations at p = 0.001.	0.411^ Significant correlations at p = 0.001.	0.229^ Significant correlations at p = 0.001.	0.264^ Significant correlations at p = 0.001.	-0.139
Benefits	5.63	1.22	0.506^ Significant correlations at p = 0.001.	0.539^ Significant correlations at p = 0.001.	1	0.433^ Significant correlations at p = 0.001.	0.473^ Significant correlations at p = 0.001.	0.488^ Significant correlations at p = 0.001.	-0.305^ Significant correlations at p = 0.001.
Support	6.12	0.88	0.414^ Significant correlations at p = 0.001.	0.411^ Significant correlations at p = 0.001.	0.433^ Significant correlations at p = 0.001.	1	0.458^ Significant correlations at p = 0.001.	0.425^ Significant correlations at p = 0.001.	-0.332^ Significant correlations at p = 0.001.
Fulfillment	4.35	0.66	0.453^ Significant correlations at p = 0.001.	0.229^ Significant correlations at p = 0.001.	0.473^ Significant correlations at p = 0.001.	0.458^ Significant correlations at p = 0.001.	1	0.561^ Significant correlations at p = 0.001.	-0.243^ Significant correlations at p = 0.001.
Positive effects	3.74	0.9	0.457^ Significant correlations at p = 0.001.	0.264^ Significant correlations at p = 0.001.	0.488^ Significant correlations at p = 0.001.	0.425^ Significant correlations at p = 0.001.	0.561^ Significant correlations at p = 0.001.	1	-0.471^ Significant correlations at p = 0.001.
Negative effects	2.31	0.93	-0.445^ Significant correlations at p = 0.001.	-0.139	-0.305^ Significant correlations at p = 0.001.	-0.332^ Significant correlations at p = 0.001.	-0.243^ Significant correlations at p = 0.001.	-0.471^ Significant correlations at p = 0.001.	1