The objective of this work is to explore the relation between technology and organizations arguing how information technology (IT) interacts with the structure and the human agents. In addition to theoretically explore the subject, aiming at getting an adjusted model of analysis, the implementation of software for cooperative work (groupware) in two organizations is analyzed. The aims were to identify the motivation for the adoption of such systems and the existing association between the technology and the organizacional environment, as defined by the structure and the action of agents. The conclusions point to the validity of the theoretical model adopted in the analysis and the importance of permanent interaction between the structural elements, the human agents and the technology, if the objective is to reach differentiated results.
Information Technology; Groupware; Institutional Properties; Organizational Structure; Human Agents; Workgroups
