An empirical research was developed under the psychosocial approach in a system of university libraries. Its objective was to explore how the variability of work commitment depended on aspects of organizational structure and organizational behavior (motivation, organizational values, satisfaction, work meaning). The data was collected during the first quarter of 2002, using techniques such as document analysis, observation, interview and structured questionnaires, leading to varied strategies of data analysis among which were quantitative techniques as, for example, correlation. The results showed that motivational difficulties, dissatisfactions about wages and promotions, weak organizational culture, diversity of employment contracts, and absence of career plan did not permit that attitudes of commitment were converted into organizational behavior by the participants of the study. Management actions, as the institutionalization of participation and investments on intermediary management may help to overcome the identified problems.
Organizational culture; interviews; quantitative analysis; work commitment; organizational structure
