ABSTRACT
Objective
this study aimed to analyse the perception of the ties of commitment, entrenchment and consent of the worker with the organisation, exploring their distinctive factors and their meaning for the management.
Method
a qualitative research was carried out with the management of companies of the retailing sector located in shopping malls. The data was gathered through ten semi-structured interviews and analysed using the content analysis technique.
Results
this empirical work indicates that the managers’ perceptions not only confirm the conceptual limitation of the commitment models to their affective basis, they also reveal the prominence of other organisational ties like entrenchment and consent. The data reinforce that these ties show different notions, which also operate in different attitudes of the individual at work.
Conclusion
these findings allow to understand the possible contextual influences on managing the different organisational ties, as well as their outcomes and impact on the performance of the individual at work. JEL Code: D23, J53, L8.
organizational ties; commitment; entrenchment; consent
Characteristics and attitudes (blue); Performance (green); Values (orange). Source: Prepared by the authors.
Notions of organisational ties selected by the interviewees to define the good worker. The interviewees could select 10 among 30 given notions (10 for each organisational bond). Source: Prepared by the authors.
Answers given by the interviewees to define the worker who showed the set of conceptual notions of commitment, entrenchment and consent. Source: prepared by the authors.