The workers implied in the Brazilian Psychiatric Reform, predominantly women, have been facing the challenge of transforming the ways in which people who suffer from mental health problems are treated. For this endeavor it is necessary to count on operators for the reorganization of the work, moving from carrying out tasks to projects and from multidisciplinarity to interdisciplinarity. With this purpose, we have applied a method of analysis and intervention based on records of personal staff reports about social interactions, from which "pictures" of the routines of assistance are constructed and are subsequently transformed into protocols for psychosocial observation and evaluation. The evaluations constitute an axis in information management and are seen as fundamental to Collective Health practices in Public Health. We emphasize the importance of the reinvention of therapeutic actions on the daily routines of the communitarian services associated with the Mental Health Model of Psychosocial Attention and Rehabilitation.
Psychiatric Reform (Brazil); Psychosocial rehabilitation; Work organization; Ethnomethodology; Interdisciplinarity; Public health