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How to support the strategies of hospitality companies: An analysis with a resource-based view

A resource-based view highlights the role of resources in implementing effective business strategies and building sustainable competitive advantage. Based on these concepts, this paper aims to determine whether the strategic resources of two companies in the hospitality industry of a city in the state of Mato Grosso do Sul are contributing to the strategies realized by these organizations in ways that give them competitive advantage. To achieve this goal, we adopted the case study method. We used semi-structured interviews with open and closed questions directed to managers. The results showed a common pattern among the companies studied, which had similar strategies and resources. The evaluation of strategic resources allowed us to understand their contributions and their relationships with the identified strategies for the two hotels.

Resource-Based view; Strategic management; Hospitality industry


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