The efficient and effective management of lead-time can create competitive advantages for companies. One approach that has the preoccupation to reduce lead-time is the Quick Response Manufacturing. The aim of this paper is to propose the implementation of principles and techniques of QRM for lead-time reduction in the budgeting process of an enterprise of writing materials (general writing) located in Brazil. To this end, the theoretical-conceptual research and case study were used as research procedures. It was found that the studied company could obtain significant benefits by adopting this approach. The expected results through the implementation of the proposal show a decrease of 38.1% in the total lead-time of the budgeting process of the company studied. This paper contributes to a greater dissemination and understanding of the QRM approach and its benefits.
Quick response manufacturing; Lead-time; Office operations; Budgeting
