This paper analyzes the impacts of electronic information exchange (EDI - Electronic Data Interchange and Internet) toward companies' logistics performance, emphasizing the difference of these impacts within food and automobile industries. Companies are being impelled by their partners to adopt these information technologies, whether: vehicle assemblers are responsible for the automobile chain; and great retailers work as disseminators through the food chain. EDI's implementation requires contractual relations among companies. Therefore, food processing industries aim to reduce both errors and cycle-time orders; as well as to improve inventory visibility and transport planning in the distribution of its products. However, in the automobile companies segment, the impacts are more significant in time and order processing costs, with the reduction of inventory and transport level's costs for supplying. The presented results are of qualitative research nature - case studies.
Logistics; information technology (IT); food industry; automotive industry
