Abstract
Objective:
To understand health care, equity and accessibility in the daily lives of Primary Health Care (PHC) users.
Methodology:
This is a qualitative and descriptive study, outlined by the Holistic Multiple Case Study method and by the theoretical framework of Comprehensive Sociology of Everyday Life, in which 77 SUS (Unified Health System) users from two municipalities in Minas Gerais, Brazil, participated.
Results:
Express the user's notion about SUS, its idealization, the reality experienced considering accessibility and care in PHC, relating them to the right to health.
Conclusions:
PHC still faces difficulties to be the preferred gateway to the studied realities. There are structural limits in the PHC to achieve comprehensive care in a network. Overcoming difficulties and limits is central to strengthening the SUS.
Keywords:
health services accessibility; health care delivery; health equity; Primary Health Care; Unified Health System