The technical-pedagogical character of matrix support: an exploratory bibliographic review

Abstract

The matrix support (AM) has two dimensions: assistance and technical-pedagogical. This interest of this review is the Technical-Pedagogical Character (CTP) of AM, because of its potential to transform health practices and work organization. Through an exploratory bibliographic review, this study aims to analyze how the CTP of AM has been approached in the literature. It starts from the hypothesis that just as this dimension has not been much operated in daily life, it has also been little detailed in the literature. A broad search of the term "matrix support" was carried out in the Virtual Health Library and the studies that addressed the CTP were identified. The 65 articles on the subject composed the corpus submitted to thematic analysis. Four major axes have been identified: conceptual aspect of matrix support; teaching and learning processes in the CTP; operationalization of the technical-pedagogical character; effects of the technical-pedagogical character. The findings confirmed the hypothesis that, although CTP is a fundamental AM’s concept and practice, there is a few productions about this subject. There is a predominance of references in which CTP appears as a constituent aspect of AM, without further explanations of its nature, specificities, and operationalization.

Keywords:
matrix support; family health team; permanent education; methodology; literature review