Abstract
The Brazilian Psychiatric Reform Law provides for the care and attention to the person in a mental crisis and based on this document, such demands became a key point for health services, including emergency units and of emergency. Based on this normative, we aimed to analyze the notions that professionals have regarding reception and the psychic crisis. We used exploratory qualitative research, which conducted semi-structured interviews with 11 professionals from different sectors of an Emergency Care Unit (ECU) in the interior of Rio Grande do Sul state, Brazil. Content analysis was used, in which two emerging categories were found: 1) Notion of psychic crisis for ECU professionals and 2) Notions and practices of reception to the psychic crisis exercised by ECU workers. The results show that both the notion of psychic crisis and the welcoming practices employed by workers, in general, are associated with the biomedical model, with difficulty to broaden the understanding and ways of welcoming individuals in crisis. In this sense, the notion of ECU workers under study, in relation to the reception of the person in a mental crisis, is not articulated with what the Psychiatric Reform Law advocates.
Keywords:
reception; psychic crisis; Emergency Care Unit