The goal of this study is to discuss the principles and the guidelines that surround the urgency attention provided by SAMU (Mobile Emergency Service) during a crisis or a psichiatric emergency having as parameter the discussions that support Psychiatric Reform. It's an applied study with a qualitative approach at the configuration of a literature review that established a dialogue between the Authors to achieve the proposed goal. The guidelines that surround the urgency attention provided by SAMU contribute to an intervention in a crisis based on traditional clinical paradigm where the priorities are the containment and the transport to the psychiatric hospital. Therefore the negotiation with the Mental Health Network, effective matrix support, investiment in professional training and the real operation of Permanent Program Training of Human Resources to the Psychiatric Reform are things that can help the consolidation of a crisis intervention by a SAMU more humanized and combined with the Brazilian Psychiatric Reform.
Health Services; health assistance; mental health