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Mapping of abilities in university libraries

This study had the objective of presenting the mapping of competencies of the staff of Prof. Faris Michaele Central Library of Ponta Grossa State University - Parana, Brazil. Thus, the existing positions were listed and the attributions of each of them were identified in order to direct and establish guiding principles. It was verified that Librarians scored strong, average and weak for knowledge and abilities, and strong and average for attitudes. Library assistants scored strong and average for knowledge and abilities, and average for attitudes. Library Technicians scored strong for knowledge and abilities, and average for attitudes.

Management of competencies; Professional competency; University library


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