Needs of law operator information of Paraíba State as user electronic judicial process

ABSTRACT

Features such as scope, the Electronic Judicial Process (PJe) in Paraíba State, from the analysis identifying the information needs of legal operators, as a user of the PJe, necessary to identify barriers to access and use of information in respect of the needs related to the handling of documentary sources in the PJe by its users, specifically, the right operator. The research is exploratory, because it is the initial step in the overall structure of the design of it, taking into account that little is known about the results to be achieved, the objective being to evaluate and identify the information needs through a study quanti-qualitative with a focus group. It will still be characterized as an analysis of the user, the direction with respect to modern or alternative method of Brenda Dervin, called Sense Making, in the search and use of information is analyzed in terms of situation-cognitive gap and meaning-use. Thus, Center its focus on information processing environment, in which the behavior of the individual in relation to information is influenced by the strategy to overcome the empty cognitive. Finally, as a result of research seeks to present some suggestions for improvement to the system.

Keywords:
Electronic judicial process; Information needs; User information; Right operator; Sense making approach