The objective was to detach the influence of the cognitive, affective and situational aspects on the information behavior of managers. It was purposed a model based on a perceptive approach, anomalous state of knowledge, sense-making, construtivist search information and value-added and information use processes. A qualitative study with to six managers of the great three organizations located in Belo Horizonte was carried using the 'time-line' interview. The results brought us toward the applicability of the model and the methodology adopted.
Information needs and uses; Information behavior; Cognitive aspects; Affective aspects; Situational aspects
