Emotional and cognitive aspects of human information interaction: a case study in the Innovation Technological Laboratory for Experience Environment (ITAE)

ABSTRACT

It is an experience at the Technological Innovation Laboratory of Environments of Experience (ITAE) at the University of Brasilia (UnB) with the disciplines of the Research Group of Human Factors in the Interaction and Communication of Information (FHICI). The main objective of this study is to identify the perception of user's emotional factor in the Emotional Factor discipline. And the user's cognitive aspects of interaction with information in the discipline of User Centered Design. It is a qualitative approach. There is an interaction and an environment experience with the participants with a game called JogoItae. Uses a case study as a method to capture the experiences of students in an unfamiliar context, in carrying out a task for the first time, without any explanation or prior knowledge; semi-participant observation, interviews, questionnaires and focus group as collection techniques; the interview guides, electronic questionnaires and paper and diary as instruments. After the experience many suggestions were given from the students who didn't receive explanations before the game to the change of the game, these students had a clear manifestation of negative perception. But, FHICI's students of the disciplines, who received all the necessary explanations before the game, no longer had suggestions for changes, just reporting enjoyable aspects regarding the experience and an open mind to the cognitive aspects. The results illustrate that the experiment conducted strengthened the content of disciplines. Students have gained greater insight into the relevance of emotional and cognitive aspects of user communication and mediation with the information; and greater awareness on the need to reduce the gap between the cognitive representation, the emotional factor, and the computational representation.

Keywords:
User; Experience; Interaction; Mediation; Information Communication