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Intangible assessment: a human capital application

This article aims at introducing a proposal for an intangible assessment implemented in human capital (HC). The development of this proposal fostered the creation of a quantitative measurement, the performance measurement scale for the intangibles (PMSI) based on the Item Response Theory (IRT) defined as the performance of organizations in intangibles. The set of items produced approaches training, development, and education and planning/assessment. The data collected from a sample of 203 companies associated to the Federation of Companies of Santa Catarina (FIESC), Brazil, allow the establishment of a four-level PMSI interpreted for the HC, which provides new knowledge about both the intangibles and the performance of companies.

Intangible measurement; Intangible management; Intellectual capital; Human capital; Item response theory


Universidade Federal de São Carlos Departamento de Engenharia de Produção , Caixa Postal 676 , 13.565-905 São Carlos SP Brazil, Tel.: +55 16 3351 8471 - São Carlos - SP - Brazil
E-mail: gp@dep.ufscar.br