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Performance measurement of three work stations installed in advanced manufacturing environments utilizing the SAPROV model

This study evaluated the performance, in terms of productivity, flexibility and quality, of three work stations installed in advanced manufacturing environments, utilizing the SAPROV Model. The research showed that the correlation between productivity, flexibility and quality is not directly proportional to investments made in these functional areas of the factory. This observation was obtained by using the SAPROV methodology, which consists of result the following four operational steps: determination of the manufacturing criteria of value; determination of the referential performance standards for each criterion of value; audit for evaluating the performance of the manufacturing criteria of value; application of the indicators for evaluation of the technical and economical manufacturing performance.

advanced manufacturing; quality; productivity; flexibility; SAPROV Model


Universidade Federal de São Carlos Departamento de Engenharia de Produção , Caixa Postal 676 , 13.565-905 São Carlos SP Brazil, Tel.: +55 16 3351 8471 - São Carlos - SP - Brazil
E-mail: gp@dep.ufscar.br