Two quality-planning methods are recognized worldwide today for their usefulness and successful implementation: QFD (Quality Function Deployment) in product and process development, and FMEA (Failure Mode and Effects Analysis) in failure analysis. However, these methods are often seen as non-interrelated tools and, in practice, their integration has traditionally been insufficiently and poorly exploited. This article therefore proposes a method for integrating QFD and FMEA. The proposed approach presents changes in these two quality-planning methods, which aim to increase the effectiveness of their integration and to confer greater clarity on their presentation. The proposed method is illustrated through a fictitious example of application.
QFD; FMEA; QFD/FMEA integration method
