ABSTRACT
Objective:
to understand care through the perception of the health team working in airports and aircraft.
Method:
descriptive research, with a qualitative approach. The study was conducted in the period from January to March 2019 with 16 participants. Data collection was carried out with professionals who work at the Pre-Hospital Care Post of an airport in the city of Rio de Janeiro. The analysis was based on the phenomenology of Merleau-Ponty.
Results:
Two subcategories emerged from the analysis: experience and the lived world as the foundation of care at the airport and in the aircraft, and the professional’s body as a mediator of humanized care at the airport and in the aircraft.
Final considerations:
The study may contribute to the care provided to users who use this means of transportation, as well as use the airport facilities, contribute to teaching and research, and give visibility to the health team that work at the airport and aircraft.
DESCRIPTORS
Airports; Delivery of Health Care; Patient Care Team; Perception; Empathy