WELCOMING PRACTICE IN PSYCHOSOCIAL CARE FOR THE PERSON-CENTERED CARE^*

HIGHLIGHTS

1. There is a coexistence of action in relation to reception.

2. Some professionals continue to work within the biomedical logic.

3. Some professionals use the Person-Centered Clinical Method.

4. There is no practical or methodological alignment of reception in the teams.

ABSTRACT

Objective:

To analyze the practice of welcoming people into psychosocial care for personcentered care.

Method:

A qualitative, strategic social research study based on the PersonCentered Clinical Method, conducted with 17 professionals from two Psychosocial Care Centers in the Central Region of Brazil. Data were collected using a questionnaire to characterize the profession and individual online interviews between June and August 2021. The data was subjected to thematic content analysis.

Results:

the thematic category “Practice of welcoming in psychosocial care” included three categories that showed what is practiced by professionals in welcoming: 1. Family issues; 2. Health issues; 3. Psychosocial issues.

Final considerations:

there has been progress in the welcoming practices of some professionals, which is closer to the psychosocial care model, but there is a need for ongoing education so that person-centered welcoming becomes a common action in the services.

DESCRIPTORS:
User Embracement; Mental Health Assistance; Patient-Centered Care; Mental Health; Community Mental Health Services