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Interaction as quality indicator in assessment of distance education: a case study with teachers, students and tutors

Information and communication technologies (TIC) have entered the educational context and are demanding new actions from educational institutions, especially regarding modalities for the provision of courses in teacher training. The interaction and exchange of information between teacher and student with the mediation of TIC is increasingly valued. In this context, distance education (EaD) is an important modality. This research aims to evaluate the configuration of the interaction among professors, tutors and students in the course of distance as the evaluation indicators of the Quality of References and Courses Assessment Instrument, the Ministry of Education. The qualitative approach was adopted from a case study with 107 participants of the 6th module of the course of Biology EaD, being 11 teachers, 17 tutors and 79 students, using documentary analysis. It appears that the interaction affects directly in the practices of the studied course as an indicator of quality presenting reactive characteristics. On the other hand, the Assessment Instrument does not present indicators with criteria of analysis that explain when the interaction promoted as a guarantee of quality standard in teacher training meets the course proposals.

Key words:
Interaction; Distance education; Teacher training.


Publicação da Rede de Avaliação Institucional da Educação Superior (RAIES), da Universidade Estadual de Campinas (UNICAMP) e da Universidade de Sorocaba (UNISO). Rodovia Raposo Tavares, km. 92,5, CEP 18023-000 Sorocaba - São Paulo, Fone: (55 15) 2101-7016 , Fax : (55 15) 2101-7112 - Sorocaba - SP - Brazil
E-mail: revistaavaliacao@uniso.br